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NBFCs - Complaints

Name of NBFCs	Email ids to lodge complaints	Website address/Link/ URL to lodge complaints	Customer Care Number/Toll free number	Postal address of NBFCs
Phoenix ARC Private Limited	customercare[dot]retail[at]phoenixarc[dot]co[dot]in	www.phoenixarc.co.in	1800 120 80 60	Retail Customer Care, Phoenix ARC Private Limited, Dani Corporate Park, 5th Floor, 158, C.S.T. Road, Kalina, Santacruz (E), Mumbai 400 098, India
Siemens Financial Services Pvt Ltd	harsh[dot]nangalia[at]siemens[dot]com, sfs[dot]compliance[dot]in[at]siemens[dot]com	https://new.siemens.com/in/en/products /financing/fair-practice-code.html	+91-22-39677000	Siemens Financial Services Pvt Ltd, Plot No. 2, Sector 2, Kharghar Node, Navi Mumbai - 410 210
Xander Finance private Limited	info[at]xanderfinance[dot]com	https://www.xanderfinance.com/	+91-22-61196010	Xander Finance Private Limited, 101, 5 North Avenue, Maker Maxity, Bandra Kurla complex, Bandra (East), Mumbai – 400051, Maharashtra Phone no: 022-61196010 Fax no: 022-61196080
Capital Trust Limited	customercomplaint@[at]capitaltrust[dot]in and escalation on customercomplaintredressal[at]capitaltrust[dot]in	www.capitaltrust.in	+91-9999074312	Capital Trust Limited, 205, Centrum Mall, MG Road, Sultanpur, New Delhi- 110030
ARKA Fincap Ltd	grievanceredressal[at]arkafincap[dot]com customercare[at]arkafincap[dot]com	http://www.arkafincap.com/	+91-22-40471000	One World Center, 1202B, Tower 2B, Floor 12B, Jupiter Mills Compound, Senapati Bapat Marg, Mumbai 400013
Encore Asset Reconstruction Company Pvt Ltd	getintouch[at]encorearc[dot]com	https://www.encorearc.com	+91-124-4527200	Grievance Handling Officer, Encore Asset Reconstruction Company Private Limited, 5th Floor, Plot no 137, Sector 44, Gurgaon, Haryana – 122002
Northern Arc Capital Limited	gro[at]northernarc[dot]com	https://www.northernarc.com/ grievance-redressal-mechanism	1800 4198 766	Grievance Redressal Officer, Northern Arc Capital Limited IIT M Research Park, Phase 1, 10th Floor, No. 1, Kanagam Village, Taramani, Chennai – 600113
Capital India	wecare[at]capitalindia[dot]com grievance[at]capitalindia[dot]com	https://www.capitalindia.com/contact-us	+91-22-45036000 & +91-11-49546000	a. Level – 20, Birla Aurora, Dr. Annie Besant Road, Worli, Mumbai 400030 b. 2nd floor, DLF Centre, Sansad Marg, New Delhi – 110001
InnoVen Capital	Kapil[at]innovencapital[dot]com	https://www.innovencapital.com/ Contactus_in?lang=in	+91-22-67446519	InnoVen Capital India Private Limited, 805-A, 8th Floor, The Capital, ‘G’ Block, Bandra- Kurla Complex, Bandra (East), Mumbai- 400051
West Bengal Infrastructure Development Finance Corporation Ltd.	complaints- credit[at]wbidfc[dot]co[dot]in md[at]wbidfc[dot]co[dot]in	wbidfc.co.in	Not available	36A Hemanta Basu Sarani, Kolkata-700 001
Galada Finance Limited	info[at]galadafinance[dot]in	https://www.galadafinance.in/ contactus.php	+91-44-43099009 +91-44-28294830	Galada Finance Limited, "Shanti Sadan", O.No.4, N.No.7, Shaffee Mohammed Road, Thousand Lights, Chennai - 600 006
Newlink Overseas Finance Ltd	newlin[dot]nofl[at]gmail[dot]com	http://nofl.in/	+91-44-28523284	Mamatha Complex, 25 Whites Road, Royapettah, Chennai 600014
Volvo Financial Services (India) Pvt Ltd	Level 1 : vfscustomercare[at]volvo[dot]com Level 2 : shilpa.bhat[at]volvo[dot]com Level 3: In case still not satisfied then: dnbsbangalore[at] rbi[dot]org[dot]in	https://www.vfsco.com/in/tools/ compliance.html	18004190700	Volvo Financial Services (India) Private Limited #65/2, Bagmane Teck Park, Block-A, 5th Floor, Parin Building, CV Raman Nagar, Bangalore 560093
Veritas Finance Private Limited	Customercare[at]veritasfin[dot]in	https://www.veritasfin.in/contact-us.php	1800-599-5500	Customer Care Department, Veritas Finance Private Limited, SKCL Central Square I, South Wing, First Floor, Unit No.C28-C35, CIPET Road, Thiru Vi Ka Industrial Estate, Guindy, Chennai-600032
CNH Industrial Capital India Pvt Limited	cnhicapindia[at]cnhind[dot]com	https://www.cnhindustrialcapital.com/en_in	18002582644 (Toll free) +91-124-6659100	CNH Industrial Capital India Pvt Limited, Plot no 14 A, ATC building, sector 18, Maruti Industrial complex, Udyog Vihar, Gurugram - 122015
Fortune Integrated Assets Finance Limited	afccompliance[at]itiorg[dot]com	www.itiorg.com	+91-22-40273600	Fortune Integrated Assets Finance Limited, ITI House, 36, Dr. Shirodkar Marg Parel, Mumbai 400 012.
Avendus Finance Private Limited	afplig[at]avendus[dot]com	https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fwww.avendus.com%2f Upload%2fMisc%2fgrievance%2dredressal%2dmechanism.pdf &umid=574C2C9E-DDA0-5205-8462-0806FBB9A239&auth=ebcd765ab5c821c5f024a f176693ef3a0bcd3bc3-5bf274f272ed2edb58c917f53853e6d5f7e01c6d	+91-22-66480950	Avendus Finance Private Limited The IL&FS Financial Centre, 6th Floor, C & D Quadrant, Bandra Kurla Complex Bandra (East), Mumbai- 400 051
Arman Financial Services Limited	finance[at]armanindia[dot]com	https://www.armanindia.com	18001027626	Arman Financial Services Limited, 502-503, Sakar III, Opp. Old High Court, Ashram Road, Ahmedabad - 380 014, Gujarat
Namra Finance Limited	HO[at]namrafinance[dot]com	https://namrafinance.com	18001027626	Namra Finance Limited, 502-3-4, Sakar III, Opp. Old High Court, Ashram Road, Ahmedabad - 380 014 Gujarat
RattanIndia Finance Pvt. Ltd	Wecare[at]rattanindia[dot]in Customercare[at]rattanindia[dot]in	https://www.rattanindia.in/contact	Not available	RattanIndia Finance Pvt. Ltd. Regus Vasant Square, Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj, New Delhi-110070