Notifications - Consumer Education and Protection - RBI - Reserve Bank of India
Notifications
Nov 10, 2006
TDS on interest payable under Senior Citizens Savings Scheme, 2004
RBI/ 2006-07/ 171 Ref. No. DGBA.CDD. No. H- 7667 / 15.15.001 / 2006-07November 10, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corporat
RBI/ 2006-07/ 171 Ref. No. DGBA.CDD. No. H- 7667 / 15.15.001 / 2006-07November 10, 2006 The General Manager Government Accounts Department, Head Office State Bank of India / State Bank of Indore / State Bank of Patiala State Bank of Bikaner & Jaipur / State Bank of Saurashtra State Bank of Travancore / State Bank of Hyderabad / State Bank of Mysore Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra/ Canara Bank / Central Bank of India / Corporat
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Nov 03, 2006
Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks
RBI/2006/167 DBOD.NO.BP. 40/ 21.04.158/ 2006-07 November 3, 2006 All Scheduled Commercial Banks(excluding RRBs) Dear Sir, Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks In view of the extensive use of outsourcing by banks, Reserve Bank had issued draft guidelines on 6th December 2005 for laying down a framework for managing the attendant risks in outsourcing. On the basis of the suggestions received from all concerned, t
RBI/2006/167 DBOD.NO.BP. 40/ 21.04.158/ 2006-07 November 3, 2006 All Scheduled Commercial Banks(excluding RRBs) Dear Sir, Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks In view of the extensive use of outsourcing by banks, Reserve Bank had issued draft guidelines on 6th December 2005 for laying down a framework for managing the attendant risks in outsourcing. On the basis of the suggestions received from all concerned, t
Oct 11, 2006
Customer Service- Non issuance of passbooks to SB Account-holders (Individuals)-StCBs/DCCBs
RBI/2006-07/147 RPCD.CO.RF.BC 28/07.40.06/2006-07 October 11, 2006All State and District Central Co-operative Banks (StCBs/DCCBs)Dear Sir,Customer Service- Non issuance of passbooks to Savings Bank Account-holders (Individuals) As you are aware, a passbook is a ready reckoner of transactions and being handy and compact, is far more convenient to the small customer than a statement of account which has some inherent difficulties viz need of filing, tallying of opening
RBI/2006-07/147 RPCD.CO.RF.BC 28/07.40.06/2006-07 October 11, 2006All State and District Central Co-operative Banks (StCBs/DCCBs)Dear Sir,Customer Service- Non issuance of passbooks to Savings Bank Account-holders (Individuals) As you are aware, a passbook is a ready reckoner of transactions and being handy and compact, is far more convenient to the small customer than a statement of account which has some inherent difficulties viz need of filing, tallying of opening
Oct 06, 2006
Address / Telephone Number of the Branch in Pass Books / Statement of Accounts - UCBs
RBI / 2006-07 / 143 UBD.CO. BPD .Cir No. 12 /09.39.000/ 2006-07 October 6, 2006The Chief Executive Officers of All Primary (urban) Co-operative Banks Dear Sir/Madam,Address / Telephone Number of the Branch in Pass Books / Statement of Accounts - UCBsIn order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts.2. Banks are therefor
RBI / 2006-07 / 143 UBD.CO. BPD .Cir No. 12 /09.39.000/ 2006-07 October 6, 2006The Chief Executive Officers of All Primary (urban) Co-operative Banks Dear Sir/Madam,Address / Telephone Number of the Branch in Pass Books / Statement of Accounts - UCBsIn order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts.2. Banks are therefor
Oct 04, 2006
Customer Service - Non-issuance of Passbooks to Savings Bank Accountholders (Individuals)
RBI /2006-07/139 DBOD.No.Leg.BC.32 /09.07.005/2006-07October 4, 2006To All Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Customer Service – Non-issuance of Passbooks to Savings Bank Accountholders (Individuals)We have been receiving representations from customers including senior citizens' associations that many banks have discontinued issuing pass books to Savings Bank Account holders (Individuals). It has also been pointed out that this decision of discontinu
RBI /2006-07/139 DBOD.No.Leg.BC.32 /09.07.005/2006-07October 4, 2006To All Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Customer Service – Non-issuance of Passbooks to Savings Bank Accountholders (Individuals)We have been receiving representations from customers including senior citizens' associations that many banks have discontinued issuing pass books to Savings Bank Account holders (Individuals). It has also been pointed out that this decision of discontinu
Sep 22, 2006
Address, telephone number of the Branch in passbooks/statements of account
RBI/2006-07/134 RPCD.RF.BC. 26/07.40.06/2006-07September 22, 2006All State and District Central Co-operative BanksDear Sir, Address, telephone number of the Branch in passbooks/statements of accountIn order to improve the quality of service available to customers in branches, it would be useful if the address and telephone number of the branch are mentioned on the passbooks/statements of account. 2. Banks are, therefore, advised to ensure that full address and telepho
RBI/2006-07/134 RPCD.RF.BC. 26/07.40.06/2006-07September 22, 2006All State and District Central Co-operative BanksDear Sir, Address, telephone number of the Branch in passbooks/statements of accountIn order to improve the quality of service available to customers in branches, it would be useful if the address and telephone number of the branch are mentioned on the passbooks/statements of account. 2. Banks are, therefore, advised to ensure that full address and telepho
Sep 15, 2006
Address/Telephone Number of the Branch in Pass Books / Statement of Accounts-Regional Rural Banks (RRBs)
RBI/2006-07/128 RPCD.CO.RRB.BC.No./25/03.05.28A/2006-07 September 15, 2006 The Chairmen Regional Rural Banks (RRBs)Dear SirAddress / Telephone Number of the Branch in Pass Books / Statement of Accounts-Regional Rural Banks (RRBs)In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. RRBs are therefore advised to ensure t
RBI/2006-07/128 RPCD.CO.RRB.BC.No./25/03.05.28A/2006-07 September 15, 2006 The Chairmen Regional Rural Banks (RRBs)Dear SirAddress / Telephone Number of the Branch in Pass Books / Statement of Accounts-Regional Rural Banks (RRBs)In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. RRBs are therefore advised to ensure t
Sep 01, 2006
Address / Telephone Number of the Branch in Pass Books / Statement of Accounts
RBI/2006-07/123 DBOD.No.Leg. BC.28 /09.07.005/2006-07September 1, 2006To All the Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Address / Telephone Number of the Branch in Pass Books / Statement of Accounts In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. Banks are therefore advised to ensure that full addres
RBI/2006-07/123 DBOD.No.Leg. BC.28 /09.07.005/2006-07September 1, 2006To All the Scheduled Commercial Banks (Excluding RRBs)Dear Sir, Address / Telephone Number of the Branch in Pass Books / Statement of Accounts In order to improve the quality of service available to customers in branches, it would be useful if the address / telephone number of the branch is mentioned on the Pass Books / Statement of Accounts. 2. Banks are therefore advised to ensure that full addres
Aug 24, 2006
Payment of half-yearly interest / principal of Relief / Savings Bonds to investors at a place of their choice
RBI/2006-07/117 Ref. DGBA.CDD. No.H-3253/13.01.299/2006-07August 24, 2006 Bhadra 2, 1928 (S)The Chairman / Managing Director State Bank of India / Associate Banks / 17 Nationalised Banks / HDFC Bank Ltd., / ICICI Bank Ltd., IDBI Ltd. / UTI Bank Ltd. Stock Holding Corporation of India LtdDear Sir, Payment of half-yearly interest / principal of Relief / Savings Bonds to investors at a place of their choice. As you are aware, Agency Banks normally pay half-yearly interes
RBI/2006-07/117 Ref. DGBA.CDD. No.H-3253/13.01.299/2006-07August 24, 2006 Bhadra 2, 1928 (S)The Chairman / Managing Director State Bank of India / Associate Banks / 17 Nationalised Banks / HDFC Bank Ltd., / ICICI Bank Ltd., IDBI Ltd. / UTI Bank Ltd. Stock Holding Corporation of India LtdDear Sir, Payment of half-yearly interest / principal of Relief / Savings Bonds to investors at a place of their choice. As you are aware, Agency Banks normally pay half-yearly interes
Aug 23, 2006
Master Circular on Maintenance of Deposit Accounts - UCBs
RBI/2006-07/114 UBD.BPD(PCB) MC.No: 11 /13.01.000/2006-07 August 23, 2006Chief Executive Officers of All Primary (Urban) Co-operative Banks@@NBSP@@Dear Sir,Master Circular on Maintenance of Deposit Accounts - UCBs Please refer to our Master Circular UBD BPD (PCB) MC.No.9/13.01.00/2004-05 dated August 11, 2005 on the captioned subject (available at RBI website www.rbi.org.in). The enclosed Master Circular consolidates and updates all the instructions/guidelines on the
RBI/2006-07/114 UBD.BPD(PCB) MC.No: 11 /13.01.000/2006-07 August 23, 2006Chief Executive Officers of All Primary (Urban) Co-operative Banks@@NBSP@@Dear Sir,Master Circular on Maintenance of Deposit Accounts - UCBs Please refer to our Master Circular UBD BPD (PCB) MC.No.9/13.01.00/2004-05 dated August 11, 2005 on the captioned subject (available at RBI website www.rbi.org.in). The enclosed Master Circular consolidates and updates all the instructions/guidelines on the
Jul 28, 2006
Maintenance of collateral by Foreign Institutional Investors (FIIs) for transactions in derivative segment
RBI/2006-07/92 A.P.( DIR Series) Circular No. 4 July 28, 2006 ToAll Category - I Authorised Dealer BanksMadam / Sir,Maintenance of collateral by Foreign Institutional Investors (FIIs) for transactions in derivative segmentAttention of Authorized Dealer Category-I (AD) banks is invited to Foreign Exchange Management (Transfer or Issue of Any Foreign Security) Regulations, 2004 notified vide Notification No. FEMA 120/ RB-2004 dated July 7, 2004 and Foreign Exchange Mana
RBI/2006-07/92 A.P.( DIR Series) Circular No. 4 July 28, 2006 ToAll Category - I Authorised Dealer BanksMadam / Sir,Maintenance of collateral by Foreign Institutional Investors (FIIs) for transactions in derivative segmentAttention of Authorized Dealer Category-I (AD) banks is invited to Foreign Exchange Management (Transfer or Issue of Any Foreign Security) Regulations, 2004 notified vide Notification No. FEMA 120/ RB-2004 dated July 7, 2004 and Foreign Exchange Mana
Jul 28, 2006
Master Circular - Facility for Exchange of Notes and Coins
RBI No. 93/2006-07 DCM (NE) No.732/08.07.18/2002-03 28 July 2006The Chairman & Managing Director of All Public Sector and Private Sector Banks, Foreign Banks and State Cooperative Banks. Madam / Dear Sir, Master Circular - Facility for Exchange of Notes and Coins Please refer to the Master Circular pertaining to the facility for exchange of notes and coins issued vide our letter DCM (NE) No. G-2/08.07.18/2002-03 dated July 5, 2002. Pursuant to the changes brought
RBI No. 93/2006-07 DCM (NE) No.732/08.07.18/2002-03 28 July 2006The Chairman & Managing Director of All Public Sector and Private Sector Banks, Foreign Banks and State Cooperative Banks. Madam / Dear Sir, Master Circular - Facility for Exchange of Notes and Coins Please refer to the Master Circular pertaining to the facility for exchange of notes and coins issued vide our letter DCM (NE) No. G-2/08.07.18/2002-03 dated July 5, 2002. Pursuant to the changes brought
Jul 20, 2006
Annual Policy Statement for the year 2006-07-Fair Practices Code- Display of Bank Charges
RBI/2006-07/79 CSD.BOS.5/13.33.01/2005-06 July 20, 2006The Chairman/Chief Executive Officer/Managing Director, All Commercial Banks (Including RRBs).Dear Sir/Madam, Annual Policy Statement for the year 2006-07-Fair Practices Code- Display of Bank Charges Please refer to our circular RPCD.BOS.81/13.33.01/2005-06 dated May 16, 2006 on the captioned subject advising you to display and update, on your website, the details of certain service charges. In continuation of the
RBI/2006-07/79 CSD.BOS.5/13.33.01/2005-06 July 20, 2006The Chairman/Chief Executive Officer/Managing Director, All Commercial Banks (Including RRBs).Dear Sir/Madam, Annual Policy Statement for the year 2006-07-Fair Practices Code- Display of Bank Charges Please refer to our circular RPCD.BOS.81/13.33.01/2005-06 dated May 16, 2006 on the captioned subject advising you to display and update, on your website, the details of certain service charges. In continuation of the
Jun 06, 2006
Opening of savings bank accounts in the name of certain bodies/organisations
RBI/2005-06/399 RPCD.CO.RF.BC.No 87/07.38.01/2005-06 June 6, 2006All State and District Central Co-operative Banks Dear Sir, Opening of savings bank accounts in the name of certain bodies/organisations Please refer to our Circular RPCD No. RF.Dir. BC. 30/07.38.01/2000-01 dated October 17, 2000, permitting banks to open savings bank accounts in the name of Government departments/bodies/agencies in respect of grants/subsidies released for implementation of various progr
RBI/2005-06/399 RPCD.CO.RF.BC.No 87/07.38.01/2005-06 June 6, 2006All State and District Central Co-operative Banks Dear Sir, Opening of savings bank accounts in the name of certain bodies/organisations Please refer to our Circular RPCD No. RF.Dir. BC. 30/07.38.01/2000-01 dated October 17, 2000, permitting banks to open savings bank accounts in the name of Government departments/bodies/agencies in respect of grants/subsidies released for implementation of various progr
May 26, 2006
UCBs advised to display Service Charges in their branches/on Website
RBI/ 2005-06/392 UBD. (PCB).Cir.No.54/09.39.000/05-06 May 26, 2006The Chief Executive Officers of All Primary (Urban Co-operative Banks)Dear Sir/Madam, Annual Policy Statement for the year 2006-07- Fair Practices Code- Display of Bank Charges-UCBs Please refer to the paragraph 162 of the Annual Policy Statement for the year 2006-07, a copy of which is enclosed.2. As per extant instructions, the decision to prescribe service charges is left to the discretion of the Boa
RBI/ 2005-06/392 UBD. (PCB).Cir.No.54/09.39.000/05-06 May 26, 2006The Chief Executive Officers of All Primary (Urban Co-operative Banks)Dear Sir/Madam, Annual Policy Statement for the year 2006-07- Fair Practices Code- Display of Bank Charges-UCBs Please refer to the paragraph 162 of the Annual Policy Statement for the year 2006-07, a copy of which is enclosed.2. As per extant instructions, the decision to prescribe service charges is left to the discretion of the Boa
Mar 22, 2006
Financial Inclusion by Extension of Banking Services - Use of Business Facilitators and Correspondents
RBI/2005-06/331 DBOD.No.BL.BC. 72/22.01.009/2005-2006 March 22, 2006 Chaitra 01, 1928 (S) The Chairmen & CEOs (All Scheduled Commercial Banks including Regional Rural Banks and Local Area Banks) Dear Sir, Financial Inclusion@@NBSP@@by Extension of Banking Services - Use of@@NBSP@@Business Facilitators and Correspondents Please refer to our Circular DBOD.No.BL.BC. 58/22.01.001/2005-2006 dated January 25, 2006 on the above subject.2. In terms of the above circular,
RBI/2005-06/331 DBOD.No.BL.BC. 72/22.01.009/2005-2006 March 22, 2006 Chaitra 01, 1928 (S) The Chairmen & CEOs (All Scheduled Commercial Banks including Regional Rural Banks and Local Area Banks) Dear Sir, Financial Inclusion@@NBSP@@by Extension of Banking Services - Use of@@NBSP@@Business Facilitators and Correspondents Please refer to our Circular DBOD.No.BL.BC. 58/22.01.001/2005-2006 dated January 25, 2006 on the above subject.2. In terms of the above circular,
Mar 07, 2006
Know Your Customer Guidelines- Anti-Money Laundering Standards
RBI/2005-06/317 DNBS.PD. CC No. 64 /03.10.042/2005-06March 7 , 2006 All Non-Banking Financial Companies, Miscellaneous Non-Banking Companies, and Residuary Non-Banking CompaniesDear Sir, Know Your Customer Guidelines- Anti-Money Laundering Standards Please refer to our circular DNBS.(PD). CC.48/10.42/2004-05 dated February 21, 2005 on the above subject. In terms of the above circular, NBFCs were advised to formulate a customer acceptance policy and customer identifica
RBI/2005-06/317 DNBS.PD. CC No. 64 /03.10.042/2005-06March 7 , 2006 All Non-Banking Financial Companies, Miscellaneous Non-Banking Companies, and Residuary Non-Banking CompaniesDear Sir, Know Your Customer Guidelines- Anti-Money Laundering Standards Please refer to our circular DNBS.(PD). CC.48/10.42/2004-05 dated February 21, 2005 on the above subject. In terms of the above circular, NBFCs were advised to formulate a customer acceptance policy and customer identifica
Feb 06, 2006
Dearness Relief to Pensioners
RBI/2005-06/296 DGBA.GAD.No. H. 11303 /45.01.003/2005-06 February 06, 2006 Magha 17, 1927 (Saka)All pension paying banks (As per list attached)Dear Sir, Disbursement of pension through Public Sector Banks - payment of Dearness Relief (DR) Reserve Bank has been receiving large number of complaints from pensioners regarding delay in release of Dearness Relief (DR)/other allowances by Agency banks as announced by Government from time to time. 2. In order to obviate the t
RBI/2005-06/296 DGBA.GAD.No. H. 11303 /45.01.003/2005-06 February 06, 2006 Magha 17, 1927 (Saka)All pension paying banks (As per list attached)Dear Sir, Disbursement of pension through Public Sector Banks - payment of Dearness Relief (DR) Reserve Bank has been receiving large number of complaints from pensioners regarding delay in release of Dearness Relief (DR)/other allowances by Agency banks as announced by Government from time to time. 2. In order to obviate the t
Feb 02, 2006
Tender for Competitive Bids
Annexure II For office use only Regn no.The Regional Director, Reserve Bank of India, Public Debt Office, Fort, Mumbai - 400 001. Dear Sir, Tender for "7.40 percent Government Stock, 2035" for an aggregate amount of Rs.3,000 crore : Auction to be held on February 7, 2006 Pursuant to Government of India, Ministry of Finance, Department of Economic Affairs Notification F.No.4(2)-W&M/2005(i)dated February 2, 2006 and the tender notice issued by you, I/we, the undersi
Annexure II For office use only Regn no.The Regional Director, Reserve Bank of India, Public Debt Office, Fort, Mumbai - 400 001. Dear Sir, Tender for "7.40 percent Government Stock, 2035" for an aggregate amount of Rs.3,000 crore : Auction to be held on February 7, 2006 Pursuant to Government of India, Ministry of Finance, Department of Economic Affairs Notification F.No.4(2)-W&M/2005(i)dated February 2, 2006 and the tender notice issued by you, I/we, the undersi
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