Press Releases - Consumer Education and Protection - RBI - Reserve Bank of India
Press Releases
Dec 09, 2016
RBI releases Annual Report of the Banking Ombudsman Scheme
The Reserve Bank of India, today, released the Annual Report of the Banking Ombudsman Scheme for the year 2015-2016. Highlights 1,02,894 complaints were received by 15 Offices of the Banking Ombudsmen Complaints increased by 21% compared to the previous year. Offices of Banking Ombudsmen maintained a disposal rate of 95%. 18 Awards were issued by the Banking Ombudsmen. 34 appeals were received by the Appellate Authority against the awards/decisions of Banking Ombudsme
The Reserve Bank of India, today, released the Annual Report of the Banking Ombudsman Scheme for the year 2015-2016. Highlights 1,02,894 complaints were received by 15 Offices of the Banking Ombudsmen Complaints increased by 21% compared to the previous year. Offices of Banking Ombudsmen maintained a disposal rate of 95%. 18 Awards were issued by the Banking Ombudsmen. 34 appeals were received by the Appellate Authority against the awards/decisions of Banking Ombudsme
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Dec 08, 2016
Issuance of ₹ 500 bank notes without inset letter, in the Mahatma Gandhi (New Series)
The Reserve Bank of India will shortly issue ₹ 500 denomination banknotes in the Mahatma Gandhi (New) Series, without any inset letter, bearing signature of Dr. Urjit R. Patel, Governor, Reserve Bank of India, and the year of printing '2016' printed on the reverse of the banknote. The design of these notes to be issued now is similar in all respects to the ₹ 500 banknotes in Mahatma Gandhi (New) Series which was notified through Press Release : 2016-2017/1146 dated No
The Reserve Bank of India will shortly issue ₹ 500 denomination banknotes in the Mahatma Gandhi (New) Series, without any inset letter, bearing signature of Dr. Urjit R. Patel, Governor, Reserve Bank of India, and the year of printing '2016' printed on the reverse of the banknote. The design of these notes to be issued now is similar in all respects to the ₹ 500 banknotes in Mahatma Gandhi (New) Series which was notified through Press Release : 2016-2017/1146 dated No
Dec 08, 2016
Activity at Banks during November 10 to December 7, 2016
Consequent to the announcement of withdrawal of Legal Tender status of banknotes of ₹ 500 and ₹ 1000 denominations from the midnight of November 8, 2016, the Reserve Bank of India made arrangements for exchange and/or deposit of such notes at the counters of the Reserve Bank and commercial banks, Regional Rural banks and Urban Cooperative Banks. The Reserve Bank has also made arrangements for supply of adequate quantity of banknotes in various denominations to the pub
Consequent to the announcement of withdrawal of Legal Tender status of banknotes of ₹ 500 and ₹ 1000 denominations from the midnight of November 8, 2016, the Reserve Bank of India made arrangements for exchange and/or deposit of such notes at the counters of the Reserve Bank and commercial banks, Regional Rural banks and Urban Cooperative Banks. The Reserve Bank has also made arrangements for supply of adequate quantity of banknotes in various denominations to the pub
Dec 06, 2016
Non-Banking Financial Company - Account Aggregator (NBFC-AA)
The Reserve Bank of India had issued the Non-Banking Financial Company - Account Aggregator (Reserve Bank) Directions, 2016 (the directions) on September 2, 2016. The directions were to come into effect from the date of notification of a non-banking institution that carries on 'the business of account aggregator' as a non-banking financial company, by the Bank in the Official Gazette. The notification issued by the Bank has been published in the Gazette of India (Part
The Reserve Bank of India had issued the Non-Banking Financial Company - Account Aggregator (Reserve Bank) Directions, 2016 (the directions) on September 2, 2016. The directions were to come into effect from the date of notification of a non-banking institution that carries on 'the business of account aggregator' as a non-banking financial company, by the Bank in the Official Gazette. The notification issued by the Bank has been published in the Gazette of India (Part
Dec 06, 2016
RBI to issue of ₹ 100 Banknotes without inset letter, ascending size of numerals in the number panels, bleed lines, and enlarged identification mark
The Reserve Bank of India will shortly issue ₹ 100 denomination banknotes in the Mahatma Gandhi Series-2005, without inset letter in both the numbering panels, bearing the signature of Dr. Urjit R. Patel, Governor, Reserve Bank of India, and the year of printing '2016' printed on the reverse of the banknote. The design of these banknotes to be issued now is similar in all respects to the ₹ 100 banknotes in Mahatma Gandhi Series- 2005 issued earlier having ascending si
The Reserve Bank of India will shortly issue ₹ 100 denomination banknotes in the Mahatma Gandhi Series-2005, without inset letter in both the numbering panels, bearing the signature of Dr. Urjit R. Patel, Governor, Reserve Bank of India, and the year of printing '2016' printed on the reverse of the banknote. The design of these banknotes to be issued now is similar in all respects to the ₹ 100 banknotes in Mahatma Gandhi Series- 2005 issued earlier having ascending si
Dec 04, 2016
Issuance of ₹ 50 banknotes without inset letter, with numerals in ascending size in number panels, and without intaglio printing
The Reserve Bank of India will shortly issue ₹ 50 denomination banknotes in the Mahatma Gandhi Series-2005, without inset letter in both the number panels, bearing signature of Dr. Urjit R Patel, Governor, Reserve Bank of India, and the year of printing '2016' printed on the reverse of the banknote. The design and security features of these banknotes will be similar to the banknotes of ₹ 50 denomination with the ascending font of numerals in both the number panels and
The Reserve Bank of India will shortly issue ₹ 50 denomination banknotes in the Mahatma Gandhi Series-2005, without inset letter in both the number panels, bearing signature of Dr. Urjit R Patel, Governor, Reserve Bank of India, and the year of printing '2016' printed on the reverse of the banknote. The design and security features of these banknotes will be similar to the banknotes of ₹ 50 denomination with the ascending font of numerals in both the number panels and
Dec 04, 2016
Issue of ₹ 20 banknotes with the inset letter ‘L’, with numerals in ascending size in number panels and without intaglio printing
The Reserve Bank of India will shortly issue ₹ 20 denomination banknotes in the Mahatma Gandhi Series-2005, with inset letter ‘L’ in both the number panels, bearing signature of Dr. Urjit R Patel, Governor, Reserve Bank of India, and the year of printing '2016' printed on the reverse of the banknote. The design and security features of these banknotes will be similar to the banknotes of ₹ 20 denomination with the ascending font of numerals in both the number panels an
The Reserve Bank of India will shortly issue ₹ 20 denomination banknotes in the Mahatma Gandhi Series-2005, with inset letter ‘L’ in both the number panels, bearing signature of Dr. Urjit R Patel, Governor, Reserve Bank of India, and the year of printing '2016' printed on the reverse of the banknote. The design and security features of these banknotes will be similar to the banknotes of ₹ 20 denomination with the ascending font of numerals in both the number panels an
Dec 01, 2016
Withdrawal of Legal Tender from SBNs: RBI cautions against Information received on Unsecured/Unofficial Channels
In the wake of withdrawal of legal tender character from the Specified Bank Notes (SBNs), the Reserve Bank of India has, from time to time, been issuing instructions to the banks which are sent directly to banks through an official mail. These are also placed on the Reserve Bank’s official website (https://www.rbi.org.in). It has been reported that certain guidelines/instructions purported to be issued by the Reserve Bank are being circulated in the social media by so
In the wake of withdrawal of legal tender character from the Specified Bank Notes (SBNs), the Reserve Bank of India has, from time to time, been issuing instructions to the banks which are sent directly to banks through an official mail. These are also placed on the Reserve Bank’s official website (https://www.rbi.org.in). It has been reported that certain guidelines/instructions purported to be issued by the Reserve Bank are being circulated in the social media by so
Nov 30, 2016
RBI modifies Directions issued to Indian Mercantile Co-operative Bank Ltd., Lucknow
The Reserve Bank of India has notified that in partial modification of its Directive dated October 19, 2015, it has, vide Directive dated November 25, 2016, modified the directions on the Indian Mercantile Co-operative Bank Ltd., Lucknow. The bank had been originally placed under directions w.e.f June 12, 2014 vide directive dated June 04, 2014. In terms of the said Directive dated October 19, 2015, among other conditions, a sum not exceeding 70% (seventy percent) of
The Reserve Bank of India has notified that in partial modification of its Directive dated October 19, 2015, it has, vide Directive dated November 25, 2016, modified the directions on the Indian Mercantile Co-operative Bank Ltd., Lucknow. The bank had been originally placed under directions w.e.f June 12, 2014 vide directive dated June 04, 2014. In terms of the said Directive dated October 19, 2015, among other conditions, a sum not exceeding 70% (seventy percent) of
Nov 28, 2016
Withdrawal of Legal Tender status of banknotes of ₹ 500 and ₹ 1000: Activity at Banks during November 10-27, 2016
Consequent to the announcement of withdrawal of legal tender status of banknotes of ₹ 500 and ₹ 1000 denominations from the midnight of November 8, 2016, the Reserve Bank of India made arrangements for exchange and/or deposit of such notes at the counters of the Reserve Bank and commercial banks, Regional Rural banks and Urban Cooperative Banks. Banks have since reported that such exchange/deposits effected from November 10, 2016 upto November 27, 2016 amounted to ₹ 8
Consequent to the announcement of withdrawal of legal tender status of banknotes of ₹ 500 and ₹ 1000 denominations from the midnight of November 8, 2016, the Reserve Bank of India made arrangements for exchange and/or deposit of such notes at the counters of the Reserve Bank and commercial banks, Regional Rural banks and Urban Cooperative Banks. Banks have since reported that such exchange/deposits effected from November 10, 2016 upto November 27, 2016 amounted to ₹ 8
Nov 25, 2016
Withdrawal of Legal Tender Status of ₹ 500 and ₹ 1000: Exchange Facility at RBI to continue
The Reserve Bank of India advises members of public that exchange of banknotes in ₹ 500 and ₹ 1000 denominations, whose legal tender status has been withdrawn, will continue to be available at the counters of the Reserve Bank upto the current limits per person as hitherto. (However such exchange facility is no longer available at other banks' counters). Alpana Killawala Principal Adviser Press Release: 2016-2017/1317
The Reserve Bank of India advises members of public that exchange of banknotes in ₹ 500 and ₹ 1000 denominations, whose legal tender status has been withdrawn, will continue to be available at the counters of the Reserve Bank upto the current limits per person as hitherto. (However such exchange facility is no longer available at other banks' counters). Alpana Killawala Principal Adviser Press Release: 2016-2017/1317
Nov 23, 2016
Airtel Payments Bank Limited commences operations
Airtel Payments Bank Limited has commenced its operations as a payments bank with effect from November 23, 2016. The Reserve Bank has issued a licence to the bank under Section 22 (1) of the Banking Regulation Act, 1949 to carry on the business of payments bank in India. Airtel M Commerce Services Limited was one of the 11 applicants which were issued in-principle approval for setting up a payments bank, as announced in the press release on August 19, 2015. Anirudha D
Airtel Payments Bank Limited has commenced its operations as a payments bank with effect from November 23, 2016. The Reserve Bank has issued a licence to the bank under Section 22 (1) of the Banking Regulation Act, 1949 to carry on the business of payments bank in India. Airtel M Commerce Services Limited was one of the 11 applicants which were issued in-principle approval for setting up a payments bank, as announced in the press release on August 19, 2015. Anirudha D
Nov 23, 2016
RBI cancels Certificate of Registration of 6 NBFCs
The Reserve Bank of India (RBI) has cancelled the certificate of registration of the following non-banking financial companies (NBFCs). The Reserve Bank, in exercise of the powers conferred on it under Section 45-IA (6) of the Reserve Bank of India Act, 1934. Sr. No. Name of the Company Registered Office Address CoR No. Issued On Cancellation Order Date 1 M/s Star Line Leasings Limited 417-419, ‘Midas’, Sahar Plaza, Mathurdas Vasanji Road, Andheri (East), Mumbai - 400
The Reserve Bank of India (RBI) has cancelled the certificate of registration of the following non-banking financial companies (NBFCs). The Reserve Bank, in exercise of the powers conferred on it under Section 45-IA (6) of the Reserve Bank of India Act, 1934. Sr. No. Name of the Company Registered Office Address CoR No. Issued On Cancellation Order Date 1 M/s Star Line Leasings Limited 417-419, ‘Midas’, Sahar Plaza, Mathurdas Vasanji Road, Andheri (East), Mumbai - 400
Nov 23, 2016
NBFCs surrender their Certificate of Registration to RBI
The following NBFCs have surrendered the Certificate of Registration granted to them by the Reserve Bank of India. The Reserve Bank of India, in exercise of powers conferred on it under Section 45-IA (6) of the Reserve Bank of India Act, 1934, has therefore cancelled their Certificate of Registration. Sr. No. Name of the Company Registered Office Address CoR No. Issued On Cancellation Order Date 1 M/s Natwest Investments Limited Satyanarayana Enclave, Icon Block, 3rd
The following NBFCs have surrendered the Certificate of Registration granted to them by the Reserve Bank of India. The Reserve Bank of India, in exercise of powers conferred on it under Section 45-IA (6) of the Reserve Bank of India Act, 1934, has therefore cancelled their Certificate of Registration. Sr. No. Name of the Company Registered Office Address CoR No. Issued On Cancellation Order Date 1 M/s Natwest Investments Limited Satyanarayana Enclave, Icon Block, 3rd
Nov 22, 2016
Exchange Facility - Reports of misuse - Caution to Public
The facility for public to exchange the specified bank notes (old notes in ₹ 500 and ₹ 1000) for legal tender notes and allowing them to deposit into bank accounts in unlimited amounts is provided to enable members of the public in possession of these notes as on the date of the announcement to secure the value of these notes either through exchange or by deposit into their bank accounts. It is reported that certain gullible persons are exchanging these notes on behal
The facility for public to exchange the specified bank notes (old notes in ₹ 500 and ₹ 1000) for legal tender notes and allowing them to deposit into bank accounts in unlimited amounts is provided to enable members of the public in possession of these notes as on the date of the announcement to secure the value of these notes either through exchange or by deposit into their bank accounts. It is reported that certain gullible persons are exchanging these notes on behal
Nov 22, 2016
Special measures to incentivise Electronic Payments
In order to meet the transactional needs of the public through digital means, the Reserve Bank has introduced additional measures by way of special dispensation for small merchants and enhancement in limits for semi-closed Prepaid Payment Instruments (PPIs). A special dispensation has now been enabled for small merchants whereby PPIs issuers can issue PPIs to such merchants. While balance in such PPIs cannot exceed ₹ 20,000/- at any point of time, the merchants can tr
In order to meet the transactional needs of the public through digital means, the Reserve Bank has introduced additional measures by way of special dispensation for small merchants and enhancement in limits for semi-closed Prepaid Payment Instruments (PPIs). A special dispensation has now been enabled for small merchants whereby PPIs issuers can issue PPIs to such merchants. While balance in such PPIs cannot exceed ₹ 20,000/- at any point of time, the merchants can tr
Nov 21, 2016
Activity at Banks during November 10 to November 18, 2016
Consequent to the announcement of withdrawal of Legal Tender status of banknotes of ₹ 500 and ₹ 1000 denominations from the midnight of November 8, 2016, the Reserve Bank of India made arrangements for exchange and /or deposit of such notes at the counters of the Reserve Bank and commercial banks, Regional Rural banks and Urban Cooperative Banks. Banks have since reported that such exchange/deposits effected from November 10, 2016 upto November 18, 2016 amounted to ₹
Consequent to the announcement of withdrawal of Legal Tender status of banknotes of ₹ 500 and ₹ 1000 denominations from the midnight of November 8, 2016, the Reserve Bank of India made arrangements for exchange and /or deposit of such notes at the counters of the Reserve Bank and commercial banks, Regional Rural banks and Urban Cooperative Banks. Banks have since reported that such exchange/deposits effected from November 10, 2016 upto November 18, 2016 amounted to ₹
Nov 20, 2016
Public can continue to accept ₹ 10 coins as legal tender: RBI
The Reserve Bank of India puts into circulation coins minted by the Government of India. These coins have distinctive features. Coins in new denominations to meet transaction needs of public and coins in new designs to reflect various themes - economic, social and cultural - are introduced from time to time. As coins remain in circulation for longer periods, it is quite possible that coins of different designs and even shapes are circulating at the same time. One such
The Reserve Bank of India puts into circulation coins minted by the Government of India. These coins have distinctive features. Coins in new denominations to meet transaction needs of public and coins in new designs to reflect various themes - economic, social and cultural - are introduced from time to time. As coins remain in circulation for longer periods, it is quite possible that coins of different designs and even shapes are circulating at the same time. One such
Nov 20, 2016
RBI extends Directions issued to the Lokseva Sahakari Bank Ltd., Pune, Maharashtra
The Reserve Bank of India, notified that Lokseva Sahakari Bank Ltd., Pune, was placed under directions for a period of six months vide directive dated May 19, 2014, from the close of business on May 20, 2014. The validity of the directions was extended four times, for a period of six months each, vide order dated November 12, 2014; dated May 06, 2015; dated November 04, 2015 and dated May 13, 2016. It is hereby notified for the information of the public that the perio
The Reserve Bank of India, notified that Lokseva Sahakari Bank Ltd., Pune, was placed under directions for a period of six months vide directive dated May 19, 2014, from the close of business on May 20, 2014. The validity of the directions was extended four times, for a period of six months each, vide order dated November 12, 2014; dated May 06, 2015; dated November 04, 2015 and dated May 13, 2016. It is hereby notified for the information of the public that the perio
Nov 18, 2016
Withdrawal limits and customer fee/charges for POS relaxed
The Reserve Bank of India had issued instructions to banks on November 14, 2016 that banks shall waive levy of ATM charges for all transactions by saving bank customers done at all ATMs, irrespective of the number of transactions during the month, from November 10, 2016 till December 30, 2016, subject to review. As another customer-centric measure, the limit for cash withdrawal at POS has been made uniform at to ₹ 2000/- per day across all centres (Tier I to VI) for a
The Reserve Bank of India had issued instructions to banks on November 14, 2016 that banks shall waive levy of ATM charges for all transactions by saving bank customers done at all ATMs, irrespective of the number of transactions during the month, from November 10, 2016 till December 30, 2016, subject to review. As another customer-centric measure, the limit for cash withdrawal at POS has been made uniform at to ₹ 2000/- per day across all centres (Tier I to VI) for a
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