Press Releases - Consumer Education and Protection - RBI - Reserve Bank of India
Press Releases
Mar 19, 2024
RBI organises Annual Conference of the RBI Ombudsmen
The Reserve Bank of India organised the Annual Conference of RBI Ombudsmen, on March 15, 2024 in Mumbai. The theme of the conference was “Protecting the Consumers – Building Robust Systems and Procedures”. The Conference was attended by Chairman/ Managing Director & CEOs of regulated entities from major banks, NBFCs, Non-bank Payment System Participants, NPCI, senior officials of RBI along with the RBI Ombudsmen and Deputy RBI Ombudsmen. Shri Shaktikanta Das, Governor, inaugurated the conference.
The Reserve Bank of India organised the Annual Conference of RBI Ombudsmen, on March 15, 2024 in Mumbai. The theme of the conference was “Protecting the Consumers – Building Robust Systems and Procedures”. The Conference was attended by Chairman/ Managing Director & CEOs of regulated entities from major banks, NBFCs, Non-bank Payment System Participants, NPCI, senior officials of RBI along with the RBI Ombudsmen and Deputy RBI Ombudsmen. Shri Shaktikanta Das, Governor, inaugurated the conference.
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Mar 11, 2024
RBI releases Annual Report of Ombudsman Scheme, 2022-23
The Reserve Bank of India released the Annual Report of the Ombudsman Scheme for the period April 1, 2022 to March 31, 2023. This is the first full-year report after the launch of Reserve Bank – Integrated Ombudsman Scheme (RB-IOS), 2021 in November 2021. The Annual Report covers
The Reserve Bank of India released the Annual Report of the Ombudsman Scheme for the period April 1, 2022 to March 31, 2023. This is the first full-year report after the launch of Reserve Bank – Integrated Ombudsman Scheme (RB-IOS), 2021 in November 2021. The Annual Report covers
Jan 18, 2024
RBI convenes Conference of Internal Ombudsmen of select Regulated Entities
As part of the Reserve Bank’s continuing engagement with regulated entities, the second Conference of Internal Ombudsmen on the theme “Orchestrating Customer Delight through an Empowered Internal Ombudsman”, was held in Mumbai on January 16, 2024. This Conference was attended by Managing Director & CEOs, Executive Director in-charges of customer service verticals, Internal Ombudsmen, Principal Nodal Officers of select regulated entities from among Banks, NBFCs and CICs and senior officials from the Reserve Bank of India.
As part of the Reserve Bank’s continuing engagement with regulated entities, the second Conference of Internal Ombudsmen on the theme “Orchestrating Customer Delight through an Empowered Internal Ombudsman”, was held in Mumbai on January 16, 2024. This Conference was attended by Managing Director & CEOs, Executive Director in-charges of customer service verticals, Internal Ombudsmen, Principal Nodal Officers of select regulated entities from among Banks, NBFCs and CICs and senior officials from the Reserve Bank of India.
Dec 29, 2023
Master Direction - Reserve Bank of India (Internal Ombudsman for Regulated Entities) Directions, 2023
As announced in the ‘Statement on Developmental and Regulatory Policies’ issued as part of Monetary Policy Statement dated October 06, 2023, the Reserve Bank, has issued Master Direction - Reserve Bank of India (Internal Ombudsman for Regulated Entities) Directions, 2023 to harmonise the instructions applicable to the various regulated entities on the Internal Ombudsman (IO) mechanism.
As announced in the ‘Statement on Developmental and Regulatory Policies’ issued as part of Monetary Policy Statement dated October 06, 2023, the Reserve Bank, has issued Master Direction - Reserve Bank of India (Internal Ombudsman for Regulated Entities) Directions, 2023 to harmonise the instructions applicable to the various regulated entities on the Internal Ombudsman (IO) mechanism.
Jun 05, 2023
Report of the Committee for Review of Customer Service Standards in RBI Regulated Entities
As part of the Statement on Developmental and Regulatory Policies released along with the Monetary Policy Statement on April 08, 2022, the Reserve Bank of India had set up the Committee for Review of Customer Service Standards in RBI Regulated Entities (REs) on May 23, 2022 under the Chairmanship of Shri B.P. Kanungo, former Deputy Governor, RBI. The terms of the reference of the Committee were to evaluate and review the quality of the customer service, examine the ev
As part of the Statement on Developmental and Regulatory Policies released along with the Monetary Policy Statement on April 08, 2022, the Reserve Bank of India had set up the Committee for Review of Customer Service Standards in RBI Regulated Entities (REs) on May 23, 2022 under the Chairmanship of Shri B.P. Kanungo, former Deputy Governor, RBI. The terms of the reference of the Committee were to evaluate and review the quality of the customer service, examine the ev
Jan 23, 2023
RBI extends time for renewal of agreements for existing Safe Deposit Locker/Safe Custody Article Facility Provided by Banks
The Reserve Bank of India, vide its circular dated August 18, 2021, had issued revised instructions with respect to Safe Deposit Locker/Safe Custody Article Facility that inter alia required banks to enter into revised agreements with the existing locker holders by January 1, 2023. However, it has come to the notice of RBI that a large number of customers are yet to sign the revised agreement. In many cases, the banks are yet to inform the customers about the need to
The Reserve Bank of India, vide its circular dated August 18, 2021, had issued revised instructions with respect to Safe Deposit Locker/Safe Custody Article Facility that inter alia required banks to enter into revised agreements with the existing locker holders by January 1, 2023. However, it has come to the notice of RBI that a large number of customers are yet to sign the revised agreement. In many cases, the banks are yet to inform the customers about the need to
Jan 04, 2023
RBI releases Annual Report of Ombudsman Schemes, 2021-22
The Reserve Bank of India (RBI) released the Annual Report of the Ombudsman Schemes for the period April 01, 2021 – March 31, 2022 today. With the year also marking the launch of Reserve Bank – Integrated Ombudsman Scheme (RB-IOS) on November 12, 2021, the Annual Report covers the activities under the erstwhile Ombudsman Schemes i.e., Banking Ombudsman Scheme, 2006 (BOS), the Ombudsman Scheme for Non-Banking Financial Companies, 2018 (OSNBFC), and the Ombudsman Scheme
The Reserve Bank of India (RBI) released the Annual Report of the Ombudsman Schemes for the period April 01, 2021 – March 31, 2022 today. With the year also marking the launch of Reserve Bank – Integrated Ombudsman Scheme (RB-IOS) on November 12, 2021, the Annual Report covers the activities under the erstwhile Ombudsman Schemes i.e., Banking Ombudsman Scheme, 2006 (BOS), the Ombudsman Scheme for Non-Banking Financial Companies, 2018 (OSNBFC), and the Ombudsman Scheme
Nov 02, 2022
Nation-wide Awareness Programme: November 2022
The Reserve Bank has been taking several initiatives to improve customer awareness on extant regulations to protect consumer interests, alternative grievance redress mechanisms, safe banking practices, etc., through various media and print campaigns. Earlier this year, as part of the “Azadi Ka Amrit Mahotsav”, the Reserve Bank launched a pan-India awareness programme through Ombudsman Speak and Ombudsman Talkathon events. As a part of these initiatives, during Novembe
The Reserve Bank has been taking several initiatives to improve customer awareness on extant regulations to protect consumer interests, alternative grievance redress mechanisms, safe banking practices, etc., through various media and print campaigns. Earlier this year, as part of the “Azadi Ka Amrit Mahotsav”, the Reserve Bank launched a pan-India awareness programme through Ombudsman Speak and Ombudsman Talkathon events. As a part of these initiatives, during Novembe
Oct 06, 2022
The Reserve Bank introduces Internal Ombudsman mechanism for Credit Information Companies (CICs)
As announced in the ‘Statement on Developmental and Regulatory Policies’ issued as part of the Monetary Policy statement dated August 5, 2022, the Reserve Bank, in exercise of the powers conferred by sub section (1) of Section 11 of the Credit Information Companies (Regulation) Act, 2005 (the Act), being satisfied that it is necessary in the public interest to do so, directs all Credit Information Companies (CICs) holding a Certificate of Registration under sub-sectio
As announced in the ‘Statement on Developmental and Regulatory Policies’ issued as part of the Monetary Policy statement dated August 5, 2022, the Reserve Bank, in exercise of the powers conferred by sub section (1) of Section 11 of the Credit Information Companies (Regulation) Act, 2005 (the Act), being satisfied that it is necessary in the public interest to do so, directs all Credit Information Companies (CICs) holding a Certificate of Registration under sub-sectio
May 23, 2022
RBI Constitutes Committee for Review of Customer Service Standards in RBI Regulated Entities
As part of the Statement on Developmental and Regulatory Policies released along with the Monetary Policy Statement on April 08, 2022, the Reserve Bank of India had announced setting up of a Committee for Review of Customer Service Standards in RBI Regulated Entities (REs) for examining and reviewing the state of customer service in the REs and adequacy of customer service regulations and suggest measures to improve customer service. Accordingly, the Reserve Bank of I
As part of the Statement on Developmental and Regulatory Policies released along with the Monetary Policy Statement on April 08, 2022, the Reserve Bank of India had announced setting up of a Committee for Review of Customer Service Standards in RBI Regulated Entities (REs) for examining and reviewing the state of customer service in the REs and adequacy of customer service regulations and suggest measures to improve customer service. Accordingly, the Reserve Bank of I
Mar 07, 2022
BE(A)WARE - A Booklet on Modus Operandi of Financial Frauds
The Reserve Bank has today released a booklet, “BE(A)WARE” on the common modus operandi used by fraudsters and precautions to be taken while carrying out various financial transactions. The surge in the digital modes of payments witnessed in the past few years gained further momentum during the COVID-19 induced lockdowns. Digital payments enhance customer convenience by improving ease of doing financial transactions. They also contribute to promotion of financial incl
The Reserve Bank has today released a booklet, “BE(A)WARE” on the common modus operandi used by fraudsters and precautions to be taken while carrying out various financial transactions. The surge in the digital modes of payments witnessed in the past few years gained further momentum during the COVID-19 induced lockdowns. Digital payments enhance customer convenience by improving ease of doing financial transactions. They also contribute to promotion of financial incl
Jan 12, 2022
RBI releases Annual Report of Ombudsman Schemes, 2020-21
The Reserve Bank of India (RBI) released the Annual Report of the Ombudsman Schemes for the year 2020-21 today, which has been prepared for the nine-month period, i.e., July 1, 2020 to March 31, 2021, in alignment with the change in the Financial Year of RBI from ‘July – June’ to ‘April – March' with effect from July 1, 2020. The Annual Report covers the activities under the Banking Ombudsman Scheme, 2006 (BOS), the Ombudsman Scheme for Non-Banking Financial Companies
The Reserve Bank of India (RBI) released the Annual Report of the Ombudsman Schemes for the year 2020-21 today, which has been prepared for the nine-month period, i.e., July 1, 2020 to March 31, 2021, in alignment with the change in the Financial Year of RBI from ‘July – June’ to ‘April – March' with effect from July 1, 2020. The Annual Report covers the activities under the Banking Ombudsman Scheme, 2006 (BOS), the Ombudsman Scheme for Non-Banking Financial Companies
Jan 04, 2022
RBI releases 2021 list of Domestic Systemically Important Banks (D-SIBs)
SBI, ICICI Bank and HDFC Bank continue to be identified as Domestic Systemically Important Banks (D-SIBs), under the same bucketing structure as in the 2020 list of D-SIBs. The additional Common Equity Tier 1 (CET1) requirement for D-SIBs was phased-in from April 1, 2016 and became fully effective from April 1, 2019. The additional CET1 requirement will be in addition to the capital conservation buffer. The list of D-SIBs is as follows: Bucket Banks Additional Common
SBI, ICICI Bank and HDFC Bank continue to be identified as Domestic Systemically Important Banks (D-SIBs), under the same bucketing structure as in the 2020 list of D-SIBs. The additional Common Equity Tier 1 (CET1) requirement for D-SIBs was phased-in from April 1, 2016 and became fully effective from April 1, 2019. The additional CET1 requirement will be in addition to the capital conservation buffer. The list of D-SIBs is as follows: Bucket Banks Additional Common
Nov 15, 2021
The Reserve Bank introduces Internal Ombudsman mechanism for select Non-Banking Financial Companies (NBFCs)
As announced in the ‘Statement on Developmental and Regulatory Policies’ issued as part of the Monetary Policy statement dated October 8, 2021, the Reserve Bank, in exercise of the powers conferred under Section 45 (L) read with 45 (M) of the Reserve Bank of India Act, 1934, has directed Deposit-taking NBFCs (NBFCs-D) with 10 or more branches and Non-Deposit taking NBFCs (NBFCs-ND) with asset size of Rs.5,000 crore and above having public customer interface to appoint
As announced in the ‘Statement on Developmental and Regulatory Policies’ issued as part of the Monetary Policy statement dated October 8, 2021, the Reserve Bank, in exercise of the powers conferred under Section 45 (L) read with 45 (M) of the Reserve Bank of India Act, 1934, has directed Deposit-taking NBFCs (NBFCs-D) with 10 or more branches and Non-Deposit taking NBFCs (NBFCs-ND) with asset size of Rs.5,000 crore and above having public customer interface to appoint
Nov 12, 2021
Launch of RBI-Retail Direct Scheme and Reserve Bank- Integrated Ombudsman Scheme by Hon’ble Prime Minister on November 12, 2021
The Hon’ble Prime Minister, Shri Narendra Modi launched the following schemes of the Reserve Bank of India (RBI) in the presence of Hon’ble Finance Minister Smt. Nirmala Sitharaman and Governor, Reserve Bank of India in a virtual event today: RBI Retail Direct (RBI-RD) scheme Reserve Bank - Integrated Ombudsman Scheme (RB-IOS) The event was attended by Hon’ble Ministers from the Government; Senior Government Officials including Secretaries to the Government of India;
The Hon’ble Prime Minister, Shri Narendra Modi launched the following schemes of the Reserve Bank of India (RBI) in the presence of Hon’ble Finance Minister Smt. Nirmala Sitharaman and Governor, Reserve Bank of India in a virtual event today: RBI Retail Direct (RBI-RD) scheme Reserve Bank - Integrated Ombudsman Scheme (RB-IOS) The event was attended by Hon’ble Ministers from the Government; Senior Government Officials including Secretaries to the Government of India;
Nov 12, 2021
RBI Retail Direct Scheme
The Reserve Bank announces the activation of the RBI Retail Direct Scheme with effect from today. The Scheme was launched today in virtual mode by the Hon’ble Prime Minister, Shri Narendra Modi. A significant milestone in the development of the Government securities (G-sec) market, the Reserve Bank of India-Retail Direct (RBI-RD) Scheme will bring G-secs within easy reach of the common man by simplifying the process of investment. Under the Scheme, retail individual i
The Reserve Bank announces the activation of the RBI Retail Direct Scheme with effect from today. The Scheme was launched today in virtual mode by the Hon’ble Prime Minister, Shri Narendra Modi. A significant milestone in the development of the Government securities (G-sec) market, the Reserve Bank of India-Retail Direct (RBI-RD) Scheme will bring G-secs within easy reach of the common man by simplifying the process of investment. Under the Scheme, retail individual i
Nov 12, 2021
The Reserve Bank - Integrated Ombudsman Scheme, 2021
The Reserve Bank - Integrated Ombudsman Scheme, 2021 (the Scheme) was launched today in virtual mode by Hon’ble Prime Minister Shri Narendra Modi. 2. The Scheme integrates the existing three Ombudsman schemes of RBI namely, (i) the Banking Ombudsman Scheme, 2006; (ii) the Ombudsman Scheme for Non-Banking Financial Companies, 2018; and (iii) the Ombudsman Scheme for Digital Transactions, 2019. The Scheme, framed by the Reserve Bank in exercise of the powers conferred o
The Reserve Bank - Integrated Ombudsman Scheme, 2021 (the Scheme) was launched today in virtual mode by Hon’ble Prime Minister Shri Narendra Modi. 2. The Scheme integrates the existing three Ombudsman schemes of RBI namely, (i) the Banking Ombudsman Scheme, 2006; (ii) the Ombudsman Scheme for Non-Banking Financial Companies, 2018; and (iii) the Ombudsman Scheme for Digital Transactions, 2019. The Scheme, framed by the Reserve Bank in exercise of the powers conferred o
Feb 08, 2021
RBI releases Annual Report of Ombudsman Schemes, 2019-20
The Reserve Bank of India (RBI) today released the Annual Report of the “Ombudsman Schemes of the Reserve Bank for the year 2019-20”. The Banking Ombudsman Scheme (BOS) was first notified by the Reserve Bank in 1995 under Section 35 A of the Banking Regulation Act, 1949. It is administered by the Reserve Bank through 22 Offices of Banking Ombudsman (OBOs) covering all states and union territories. The Annual Report covers the activities under the Banking Ombudsman Sch
The Reserve Bank of India (RBI) today released the Annual Report of the “Ombudsman Schemes of the Reserve Bank for the year 2019-20”. The Banking Ombudsman Scheme (BOS) was first notified by the Reserve Bank in 1995 under Section 35 A of the Banking Regulation Act, 1949. It is administered by the Reserve Bank through 22 Offices of Banking Ombudsman (OBOs) covering all states and union territories. The Annual Report covers the activities under the Banking Ombudsman Sch
Feb 08, 2021
Financial Literacy Week 2021
Reserve Bank of India (RBI) has been conducting Financial Literacy Week (FLW) every year since 2016 to propagate financial education messages on a particular theme across the country. 2. The theme selected for current year FLW is “Credit Discipline and Credit from Formal Institutions” which will be observed from February 8-12, 2021. This theme is one of the strategic objectives of the National Strategy for Financial Education 2020-2025. Focus will be on a) responsible
Reserve Bank of India (RBI) has been conducting Financial Literacy Week (FLW) every year since 2016 to propagate financial education messages on a particular theme across the country. 2. The theme selected for current year FLW is “Credit Discipline and Credit from Formal Institutions” which will be observed from February 8-12, 2021. This theme is one of the strategic objectives of the National Strategy for Financial Education 2020-2025. Focus will be on a) responsible
Jan 27, 2021
RBI releases framework for strengthening the grievance redress mechanism in banks
RBI had announced in the ‘Statement on Developmental and Regulatory Policies’ issued as part of the Monetary Policy statement dated December 4, 2020 that with a view to strengthen and improve the efficacy of the grievance redress mechanism of banks, a comprehensive framework will be put in place during January 2021. Accordingly, a framework comprising of i) enhanced disclosures on complaints to be made by the banks; ii) recovery of the cost of redress of maintainable
RBI had announced in the ‘Statement on Developmental and Regulatory Policies’ issued as part of the Monetary Policy statement dated December 4, 2020 that with a view to strengthen and improve the efficacy of the grievance redress mechanism of banks, a comprehensive framework will be put in place during January 2021. Accordingly, a framework comprising of i) enhanced disclosures on complaints to be made by the banks; ii) recovery of the cost of redress of maintainable
Jan 19, 2021
RBI releases 2020 list of Domestic Systemically Important Banks (D-SIBs)
SBI, ICICI Bank, and HDFC Bank continue to be identified as Domestic Systemically Important Banks (D-SIBs), under the same bucketing structure as in the 2018 list of D-SIBs. The additional Common Equity Tier 1 (CET1) requirement for D-SIBs was phased-in from April 1, 2016 and became fully effective from April 1, 2019. The additional CET1 requirement will be in addition to the capital conservation buffer. The list of D-SIBs is as follows: Bucket Banks Additional Common
SBI, ICICI Bank, and HDFC Bank continue to be identified as Domestic Systemically Important Banks (D-SIBs), under the same bucketing structure as in the 2018 list of D-SIBs. The additional Common Equity Tier 1 (CET1) requirement for D-SIBs was phased-in from April 1, 2016 and became fully effective from April 1, 2019. The additional CET1 requirement will be in addition to the capital conservation buffer. The list of D-SIBs is as follows: Bucket Banks Additional Common
Dec 31, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month December 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of December 2020. Ajit Prasad Director Press Release: 2020-2021/864
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of December 2020. Ajit Prasad Director Press Release: 2020-2021/864
Nov 27, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month November 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of November 2020. Ajit Prasad Director Press Release: 2020-2021/700
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of November 2020. Ajit Prasad Director Press Release: 2020-2021/700
Oct 29, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month October 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of October 2020. Ajit Prasad Director Press Release : 2020-2021/567
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of October 2020. Ajit Prasad Director Press Release : 2020-2021/567
Sep 30, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month September 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of September 2020. Ajit Prasad Director Press Release: 2020-2021/408
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of September 2020. Ajit Prasad Director Press Release: 2020-2021/408
Aug 31, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month August 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of August 2020. Ajit Prasad Director Press Release: 2020-2021/262
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of August 2020. Ajit Prasad Director Press Release: 2020-2021/262
Aug 03, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month July 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of July 2020. Ajit Prasad Director Press Release: 2020-2021/134
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of July 2020. Ajit Prasad Director Press Release: 2020-2021/134
Jul 07, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month June 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of June 2020. Ajit Prasad Director Press Release : 2020-2021/29
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of June 2020. Ajit Prasad Director Press Release : 2020-2021/29
Jun 08, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month May 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of May 2020. Ajit Prasad Director Press Release: 2019-2020/2466
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of May 2020. Ajit Prasad Director Press Release: 2019-2020/2466
Jun 01, 2020
Be aware of imitated Emails in the name of Reserve Bank of India (RBI)
It has come to the notice of Reserve Bank of India that some unscrupulous entities/scamsters are imitating RBI mails for fraudulent purposes. Most of such mails are sent using fake domains, which do not belong to the Reserve Bank of India, but these could be deceptively similar involving use of words such as RBI, RESERVEBANK, PAYMENT, etc. In this regard, it is informed that the correct mail domain of RBI is “rbi.org.in” and mail addresses of RBI officials are of the
It has come to the notice of Reserve Bank of India that some unscrupulous entities/scamsters are imitating RBI mails for fraudulent purposes. Most of such mails are sent using fake domains, which do not belong to the Reserve Bank of India, but these could be deceptively similar involving use of words such as RBI, RESERVEBANK, PAYMENT, etc. In this regard, it is informed that the correct mail domain of RBI is “rbi.org.in” and mail addresses of RBI officials are of the
May 12, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month of April 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of April 2020. Ajit Prasad Director Press Release: 2019-2020/2348
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of April 2020. Ajit Prasad Director Press Release: 2019-2020/2348
Apr 03, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month of March 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of March 2020. Ajit Prasad Director Press Release: 2019-2020/2172
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of March 2020. Ajit Prasad Director Press Release: 2019-2020/2172
Mar 02, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month February 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of February 2020. Ajit Prasad Director Press Release : 2019-2020/2010
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of February 2020. Ajit Prasad Director Press Release : 2019-2020/2010
Feb 03, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month January 2020
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of January 2020. Ajit Prasad Director Press Release: 2019-2020/1866
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of January 2020. Ajit Prasad Director Press Release: 2019-2020/1866
Jan 09, 2020
Marginal Cost of Funds Based Lending Rate (MCLR) for the month December 2019
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of December 2019. Rupambara Director Press Release: 2019-2020/1653
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of December 2019. Rupambara Director Press Release: 2019-2020/1653
Dec 17, 2019
Reserve Bank of India releases Annual Report of Ombudsman Schemes
The Reserve Bank of India (RBI) released the Annual Report of the “Ombudsman Schemes of RBI for the year 2018-19” today. A. Banking Ombudsman Scheme The Banking Ombudsman Scheme (BOS) was notified by RBI in 1995 under Section 35A of the Banking Regulation Act, 1949. During 2018-19 the BOS was administered by RBI through 21 Offices of Banking Ombudsman (OBOs) covering all states and union territories. An analysis of complaints handled by Banking Ombudsmen (BOs) during
The Reserve Bank of India (RBI) released the Annual Report of the “Ombudsman Schemes of RBI for the year 2018-19” today. A. Banking Ombudsman Scheme The Banking Ombudsman Scheme (BOS) was notified by RBI in 1995 under Section 35A of the Banking Regulation Act, 1949. During 2018-19 the BOS was administered by RBI through 21 Offices of Banking Ombudsman (OBOs) covering all states and union territories. An analysis of complaints handled by Banking Ombudsmen (BOs) during
Dec 02, 2019
Directions under Section 35 A of the Banking Regulation Act, 1949 (AACS) - Rupee Co-operative Bank Ltd, Pune, Maharashtra
Rupee Co-operative Bank Ltd, Pune, Maharashtra, was placed under directions vide directive UBD.CO.BSD-I/D-28/12.22.218/2012-13 dated February 21, 2013 from close of business on February 22, 2013. The validity of the directions was extended from time to time vide subsequent Directives, the last being Directive DCBR.CO.AID./No,D-12/12.22.218/2019-20 dated August 28, 2019 and was valid up to November 30, 2019, subject to review. 2. It is hereby notified for the informati
Rupee Co-operative Bank Ltd, Pune, Maharashtra, was placed under directions vide directive UBD.CO.BSD-I/D-28/12.22.218/2012-13 dated February 21, 2013 from close of business on February 22, 2013. The validity of the directions was extended from time to time vide subsequent Directives, the last being Directive DCBR.CO.AID./No,D-12/12.22.218/2019-20 dated August 28, 2019 and was valid up to November 30, 2019, subject to review. 2. It is hereby notified for the informati
Nov 29, 2019
Reserve Bank of India imposes monetary penalty on Corporation Bank
The Reserve Bank of India (RBI) has, by an order dated November 29, 2019, imposed a monetary penalty of ₹1.50 crore on Corporation Bank (the bank) for non-compliance with certain provisions of directions issued by RBI on “Prudential Norms on Income Recognition, Asset Classification and Provisioning Pertaining to Advances - Divergence in NPA Accounts”, “Prudential norms on Income Recognition, Asset Classification and Provisioning pertaining to Advances”, “Prudential No
The Reserve Bank of India (RBI) has, by an order dated November 29, 2019, imposed a monetary penalty of ₹1.50 crore on Corporation Bank (the bank) for non-compliance with certain provisions of directions issued by RBI on “Prudential Norms on Income Recognition, Asset Classification and Provisioning Pertaining to Advances - Divergence in NPA Accounts”, “Prudential norms on Income Recognition, Asset Classification and Provisioning pertaining to Advances”, “Prudential No
Nov 29, 2019
Directions issued to the Shivam Sahakari Bank Ltd., Ichalkaranji, Dist. - Kolhapur, Maharashtra - Extension of Period
The Reserve Bank of India (vide directive DCBS.CO.BSD-I/D-6/12.22.351/2017-18 dated May 18, 2018) had placed the Shivam Sahakari Bank Ltd., Ichalkaranji, Dist : Kolhapur, Maharashtra, under Directions from the close of business on May 19, 2018. 2. It is hereby notified for the information of the public that, the Reserve Bank of India, in exercise of powers vested in it under Sub-section (1) of Section 35 A of the Banking Regulation Act, 1949 read with Section 56 of th
The Reserve Bank of India (vide directive DCBS.CO.BSD-I/D-6/12.22.351/2017-18 dated May 18, 2018) had placed the Shivam Sahakari Bank Ltd., Ichalkaranji, Dist : Kolhapur, Maharashtra, under Directions from the close of business on May 19, 2018. 2. It is hereby notified for the information of the public that, the Reserve Bank of India, in exercise of powers vested in it under Sub-section (1) of Section 35 A of the Banking Regulation Act, 1949 read with Section 56 of th
Nov 26, 2019
Nesargi Urban Co-operative Bank Limited, Nesargi, Karnataka - Penalised
The Reserve Bank of India has imposed a monetary penalty of ₹ 0.20 lakh (Rupees twenty thousand only) on Nesargi Urban Co-operative Bank Limited, Nesargi, in exercise of the powers vested in it under the provisions of Section 47 A (1) (c) read with Section 46 (4) of the Banking Regulation Act, 1949 (As applicable to Co-operative Societies) for non-submission of the returns under Section 27(2) of the Banking Regulation Act, 1949 (AACS). The Reserve Bank of India had is
The Reserve Bank of India has imposed a monetary penalty of ₹ 0.20 lakh (Rupees twenty thousand only) on Nesargi Urban Co-operative Bank Limited, Nesargi, in exercise of the powers vested in it under the provisions of Section 47 A (1) (c) read with Section 46 (4) of the Banking Regulation Act, 1949 (As applicable to Co-operative Societies) for non-submission of the returns under Section 27(2) of the Banking Regulation Act, 1949 (AACS). The Reserve Bank of India had is
Nov 26, 2019
Krishna Pattana Sahakar Bank Niyamitha, Shahpur, Karnataka - Penalised
The Reserve Bank of India has imposed a monetary penalty of ₹ 0.40 lakh (Rupees forty thousand only) on Krishna Pattana Sahakar Bank Niyamitha, Shahpur, in exercise of the powers vested in it under the provisions of Section 47 A (1) (c) read with Section 46 (4) of the Banking Regulation Act, 1949 (As applicable to Co-operative Societies) for non-submission of the returns under Section 27 (2) of the Banking Regulation Act, 1949 (AACS). The Reserve Bank of India had iss
The Reserve Bank of India has imposed a monetary penalty of ₹ 0.40 lakh (Rupees forty thousand only) on Krishna Pattana Sahakar Bank Niyamitha, Shahpur, in exercise of the powers vested in it under the provisions of Section 47 A (1) (c) read with Section 46 (4) of the Banking Regulation Act, 1949 (As applicable to Co-operative Societies) for non-submission of the returns under Section 27 (2) of the Banking Regulation Act, 1949 (AACS). The Reserve Bank of India had iss
Nov 26, 2019
Ron Taluka Primary Teachers' Co-operative Credit Bank Limited, Ron, Karnataka - Penalised
The Reserve Bank of India has imposed a monetary penalty of ₹ 0.20 lakh (Rupees twenty thousand only) on Ron Taluka Primary Teachers' Co-operative Credit Bank Limited, Ron, in exercise of the powers vested in it under the provisions of Section 47 A (1) (c) read with Section 46 (4) of the Banking Regulation Act, 1949 (As applicable to Co-operative Societies) for non-submission of the returns under Section 27 (2) of the Banking Regulation Act, 1949 (AACS). The Reserve B
The Reserve Bank of India has imposed a monetary penalty of ₹ 0.20 lakh (Rupees twenty thousand only) on Ron Taluka Primary Teachers' Co-operative Credit Bank Limited, Ron, in exercise of the powers vested in it under the provisions of Section 47 A (1) (c) read with Section 46 (4) of the Banking Regulation Act, 1949 (As applicable to Co-operative Societies) for non-submission of the returns under Section 27 (2) of the Banking Regulation Act, 1949 (AACS). The Reserve B
Nov 20, 2019
Reserve Bank of India imposes monetary penalty on Indian Bank
The Reserve Bank of India (RBI) has imposed, by order dated November 18, 2019, monetary penalty of ₹ One crore on Indian Bank (the bank) for non-compliance with directions issued by RBI on Window-dressing of Balance Sheet and classification and reporting of frauds. The penalty has been imposed in exercise of powers vested in RBI under the provisions of Section 47 A (1) (c) read with Section 46 (4) (i) and Section 51 (1) of the Banking Regulation Act, 1949, taking into
The Reserve Bank of India (RBI) has imposed, by order dated November 18, 2019, monetary penalty of ₹ One crore on Indian Bank (the bank) for non-compliance with directions issued by RBI on Window-dressing of Balance Sheet and classification and reporting of frauds. The penalty has been imposed in exercise of powers vested in RBI under the provisions of Section 47 A (1) (c) read with Section 46 (4) (i) and Section 51 (1) of the Banking Regulation Act, 1949, taking into
Nov 20, 2019
Reserve Bank of India imposes monetary penalty on Bank of Baroda and Indian Bank
The Reserve Bank of India (RBI) has, by order dated November 18, 2019, imposed monetary penalty on Bank of Baroda for non-compliance with directions issued by RBI on collection of account payee cheques, reporting of frauds, opening of savings bank (SB) accounts, preservation of records of identification of customers and Know Your Customer (KYC)/ Anti-Money Laundering (AML) norms; and by order dated November 18, 2019, imposed monetary penalty on Indian Bank for non-adh
The Reserve Bank of India (RBI) has, by order dated November 18, 2019, imposed monetary penalty on Bank of Baroda for non-compliance with directions issued by RBI on collection of account payee cheques, reporting of frauds, opening of savings bank (SB) accounts, preservation of records of identification of customers and Know Your Customer (KYC)/ Anti-Money Laundering (AML) norms; and by order dated November 18, 2019, imposed monetary penalty on Indian Bank for non-adh
Nov 19, 2019
RBI imposes monetary penalty on The Konark Urban Co-operative Bank Limited, Thane, Maharashtra
The Reserve Bank of India has imposed a monetary penalty of ₹ 4.00 lakh (Rupees four lakh only) on The Konark Urban Co-operative Bank Limited, Thane, Maharashtra in exercise of the powers vested in it under the provisions of Section 47A (1) (b) read with Section 46 (4) (i) of the Banking Regulation Act, 1949 (As applicable to Co-operative Societies), for violations of the instructions / guidelines of the Reserve Bank of India relating to Director Related Loans. The Re
The Reserve Bank of India has imposed a monetary penalty of ₹ 4.00 lakh (Rupees four lakh only) on The Konark Urban Co-operative Bank Limited, Thane, Maharashtra in exercise of the powers vested in it under the provisions of Section 47A (1) (b) read with Section 46 (4) (i) of the Banking Regulation Act, 1949 (As applicable to Co-operative Societies), for violations of the instructions / guidelines of the Reserve Bank of India relating to Director Related Loans. The Re
Nov 18, 2019
Directions under Section 35A read with Section 56 of the Banking Regulation Act, 1949 - Mapusa Urban Co-operative Bank of Goa Ltd. - Extension of Period of Directions
The Reserve Bank of India issued Directions under Section 35A read with Section 56 of the Banking Regulation Act, 1949 to The Mapusa Urban Co-Operative Bank of Goa Ltd., Goa vide Directive DCBS.CO.BSD-I No.D-06/12.22.156/2015-16 dated July 24, 2015, as modified from time to time, last being vide Directive DCBR.CO. AID/D-08/12.22.156/2019-20 dated August 13, 2019 which extended the Directions upto November 18, 2019. The Reserve Bank of India is satisfied that in the pu
The Reserve Bank of India issued Directions under Section 35A read with Section 56 of the Banking Regulation Act, 1949 to The Mapusa Urban Co-Operative Bank of Goa Ltd., Goa vide Directive DCBS.CO.BSD-I No.D-06/12.22.156/2015-16 dated July 24, 2015, as modified from time to time, last being vide Directive DCBR.CO. AID/D-08/12.22.156/2019-20 dated August 13, 2019 which extended the Directions upto November 18, 2019. The Reserve Bank of India is satisfied that in the pu
Nov 15, 2019
RBI cancels Certificate of Registration of 25 NBFCs
The Reserve Bank of India, in exercise of powers conferred on it under Section 45-IA (6) of the Reserve Bank of India Act, 1934, has cancelled the Certificate of Registration of the following companies. Sl. No. Name of the Company Registered Office address of the Company CoR No Date of issue of CoR Date of Cancellation of CoR 1. Hindon Investment Ltd. B-110, Office No. 107, First Floor, South Ganesh Nagar, Delhi-110 092 14.00487 March 19, 1998 August 30, 2019 2. Shina
The Reserve Bank of India, in exercise of powers conferred on it under Section 45-IA (6) of the Reserve Bank of India Act, 1934, has cancelled the Certificate of Registration of the following companies. Sl. No. Name of the Company Registered Office address of the Company CoR No Date of issue of CoR Date of Cancellation of CoR 1. Hindon Investment Ltd. B-110, Office No. 107, First Floor, South Ganesh Nagar, Delhi-110 092 14.00487 March 19, 1998 August 30, 2019 2. Shina
Nov 15, 2019
Five NBFCs surrender their Certificate of Registration to RBI
The following NBFCs have surrendered the Certificate of Registration granted to them by the Reserve Bank of India. The Reserve Bank of India, in exercise of powers conferred on it under Section 45-IA (6) of the Reserve Bank of India Act, 1934, has therefore cancelled their Certificate of Registration. Sr. No. Name of the Company Office Address CoR No. Issued On Cancellation Order Date 1. Protech Financials Private Limited D-70, Panchsheel Enclave, New Delhi-110 017 14
The following NBFCs have surrendered the Certificate of Registration granted to them by the Reserve Bank of India. The Reserve Bank of India, in exercise of powers conferred on it under Section 45-IA (6) of the Reserve Bank of India Act, 1934, has therefore cancelled their Certificate of Registration. Sr. No. Name of the Company Office Address CoR No. Issued On Cancellation Order Date 1. Protech Financials Private Limited D-70, Panchsheel Enclave, New Delhi-110 017 14
Nov 14, 2019
Marginal Cost of Funds Based Lending Rate (MCLR) for the month October 2019
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of October 2019. Ajit Prasad Director Press Release : 2019-2020/1177
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of October 2019. Ajit Prasad Director Press Release : 2019-2020/1177
Nov 08, 2019
Millath Co-operative Bank Ltd., Davangere - Extension of All Inclusive Directions under Section 35 A of the Banking Regulation Act, 1949 (AACS)
It is hereby notified for information of public that the Reserve Bank of India is satisfied that, in the public interest, it is necessary to extend the period of operation of Directive DCBS.CO.BSD-III.No.D-12/12.23.096/2018-19 dated April 26, 2019, issued to Millath Co-operative Bank Ltd., Davangere, Karnataka. Accordingly, the Reserve Bank of India, in exercise of powers vested in it under sub section (1) of Section 35 A of the Banking Regulation Act,1949 (As Applica
It is hereby notified for information of public that the Reserve Bank of India is satisfied that, in the public interest, it is necessary to extend the period of operation of Directive DCBS.CO.BSD-III.No.D-12/12.23.096/2018-19 dated April 26, 2019, issued to Millath Co-operative Bank Ltd., Davangere, Karnataka. Accordingly, the Reserve Bank of India, in exercise of powers vested in it under sub section (1) of Section 35 A of the Banking Regulation Act,1949 (As Applica
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