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Official Website of Reserve Bank of India	
Master Circulars
																									
																												Apr 01, 2022
																									
																									
                                                
																							
                                                
																									
																									Master Circular - Scheme of Penalties for bank branches including Currency Chests for deficiency in rendering customer service to the members of public
																										 
																												
																												
                                                
																							  
                                            
                                            	
																					
                                            
																													RBI/2022-23/04 DCM (CC) No.G-5/03.44.01/2022-23 April 01, 2022 The Chairman/Managing Director/Chief Executive Officers All banks Master Circular – Scheme of Penalties for bank branches including Currency Chests for deficiency in rendering customer service to the members of public Please refer to the Master Circular DCM (CC) No.G-3/03.44.01/2021-22 dated April 01, 2021 on the scheme of penalties. 2. An updated version on the subject is annexed for information and neces
																									
                                                				
																											
                                            				
																								RBI/2022-23/04 DCM (CC) No.G-5/03.44.01/2022-23 April 01, 2022 The Chairman/Managing Director/Chief Executive Officers All banks Master Circular – Scheme of Penalties for bank branches including Currency Chests for deficiency in rendering customer service to the members of public Please refer to the Master Circular DCM (CC) No.G-3/03.44.01/2021-22 dated April 01, 2021 on the scheme of penalties. 2. An updated version on the subject is annexed for information and neces
                                            
																					
                                           
                                            
                                          
																					
																					
                                           
													
										
										
										
												
                                                
                                        
																									
																												Apr 01, 2022
																									
																									
                                                
																							
                                                
																									
																									Master Circular - Facility for Exchange of Notes and Coins
																										 
																												
																												
                                                
																							  
                                            
                                            	
																					
                                            
																													RBI/2022-23/01 DCM (NE) No.G-5/08.07.18/2022-23 April 01, 2022 The Chairman/The Managing Director/The Chief Executive OfficerAll Banks Madam/Dear Sir Master Circular – Facility for Exchange of Notes and Coins Please refer to the Master Circular DCM (NE) No.G-4/08.07.18/2021-22 dated April 01, 2021 containing instructions on the facility for exchange of notes and coins. A revised version of Master Circular on the subject is annexed for your information and necessary ac
																									
                                                				
																											
                                            				
																								RBI/2022-23/01 DCM (NE) No.G-5/08.07.18/2022-23 April 01, 2022 The Chairman/The Managing Director/The Chief Executive OfficerAll Banks Madam/Dear Sir Master Circular – Facility for Exchange of Notes and Coins Please refer to the Master Circular DCM (NE) No.G-4/08.07.18/2021-22 dated April 01, 2021 containing instructions on the facility for exchange of notes and coins. A revised version of Master Circular on the subject is annexed for your information and necessary ac
                                            
																					
                                           
                                            
                                          
																					
																					
                                           
													
										
										
										
												
                                                
                                        
																									
																												Apr 01, 2022
																									
																									
                                                
																							
                                                
																									
																									Master Circular - Detection and Impounding of Counterfeit Notes
																										 
																												
																												
                                                
																							  
                                            
                                            	
																					
                                            
																													RBI/2022-23/07 DCM (FNVD) G –1/16.01.05/2022-23 April 1, 2022 The Chairman/ Managing Director /Chief Executive Officer All Banks Dear Sir / Madam, Master Circular – Detection and Impounding of Counterfeit Notes Please refer to the Master Circular DCM (FNVD) G - 1/16.01.05/2021-22 dated April 1, 2021 consolidating the instructions issued till April 1, 2021, relating to Detection and Impounding of Counterfeit Notes. The Master Circular has since been updated by incorpor
																									
                                                				
																											
                                            				
																								RBI/2022-23/07 DCM (FNVD) G –1/16.01.05/2022-23 April 1, 2022 The Chairman/ Managing Director /Chief Executive Officer All Banks Dear Sir / Madam, Master Circular – Detection and Impounding of Counterfeit Notes Please refer to the Master Circular DCM (FNVD) G - 1/16.01.05/2021-22 dated April 1, 2021 consolidating the instructions issued till April 1, 2021, relating to Detection and Impounding of Counterfeit Notes. The Master Circular has since been updated by incorpor
                                            
																					
                                           
                                            
                                          
																					
																					
                                           
													
										
										
										
												
                                                
                                        
																									
																												Apr 01, 2021
																									
																									
                                                
																							
                                                
																									
																									Master Circular - Detection and Impounding of Counterfeit Notes
																										 
																												
																												
                                                
																							  
                                            
                                            	
																					
                                            
																													RBI/2021-22/02 DCM (FNVD) G–1/16.01.05/2021-22 April 1, 2021 The Chairman/ Managing Director /Chief Executive Officer All Banks and Director of Treasuries of all States Dear Sir / Madam, Master Circular – Detection and Impounding of Counterfeit Notes Please refer to the Master Circular DCM (FNVD) G-2/16.01.05/2020-21 dated July 1, 2020 consolidating the instructions issued till July 1, 2020, relating to Detection and Impounding of Counterfeit Notes. The Master Circula
																									
                                                				
																											
                                            				
																								RBI/2021-22/02 DCM (FNVD) G–1/16.01.05/2021-22 April 1, 2021 The Chairman/ Managing Director /Chief Executive Officer All Banks and Director of Treasuries of all States Dear Sir / Madam, Master Circular – Detection and Impounding of Counterfeit Notes Please refer to the Master Circular DCM (FNVD) G-2/16.01.05/2020-21 dated July 1, 2020 consolidating the instructions issued till July 1, 2020, relating to Detection and Impounding of Counterfeit Notes. The Master Circula
                                            
																					
                                           
                                            
                                          
																					
																					
                                           
													
										
										
										
												
                                                
                                        
																									
																												Apr 01, 2021
																									
																									
                                                
																							
                                                
																									
																									Master Circular - Facility for Exchange of Notes and Coins
																										 
																												
																												
                                                
																							  
                                            
                                            	
																					
                                            
																													RBI/2021-22/01DCM (NE) No.G-4/08.07.18/2021-22 April 01, 2021 The Chairman/ The Managing Director/The Chief Executive OfficerAll Banks Madam / Dear Sir Master Circular – Facility for Exchange of Notes and Coins Please refer to the Master Circular DCM (NE) No.G-3/08.07.18/2020-21 dated July 01, 2020 containing instructions on the facility for exchange of notes and coins. A revised version of Master Circular on the subject is annexed for your information and necessary a
																									
                                                				
																											
                                            				
																								RBI/2021-22/01DCM (NE) No.G-4/08.07.18/2021-22 April 01, 2021 The Chairman/ The Managing Director/The Chief Executive OfficerAll Banks Madam / Dear Sir Master Circular – Facility for Exchange of Notes and Coins Please refer to the Master Circular DCM (NE) No.G-3/08.07.18/2020-21 dated July 01, 2020 containing instructions on the facility for exchange of notes and coins. A revised version of Master Circular on the subject is annexed for your information and necessary a
                                            
																					
                                           
                                            
                                          
																					
																					
                                           
													
										
										
										
												
                                                
                                        
																									
																												Apr 01, 2021
																									
																									
                                                
																							
                                                
																									
																									Master Circular - Scheme of Penalties for bank branches including Currency Chests based on performance in rendering customer service to the members of public
																										 
																												
																												
                                                
																							  
                                            
                                            	
																					
                                            
																													RBI/2021-22/03 DCM (CC) No.G-3/03.44.01/2021-22 April 01, 2021 The Chairman/Managing Director/Chief Executive Officer All Banks Master Circular – Scheme of Penalties for bank branches including Currency Chests based on performance in rendering customer service to the members of public Please refer to the Circular DCM (CC) No.G-1/03.44.01/2020-21 dated July 1, 2020 on the scheme of penalties. 2. A revised and updated version on the subject is annexed for information an
																									
                                                				
																											
                                            				
																								RBI/2021-22/03 DCM (CC) No.G-3/03.44.01/2021-22 April 01, 2021 The Chairman/Managing Director/Chief Executive Officer All Banks Master Circular – Scheme of Penalties for bank branches including Currency Chests based on performance in rendering customer service to the members of public Please refer to the Circular DCM (CC) No.G-1/03.44.01/2020-21 dated July 1, 2020 on the scheme of penalties. 2. A revised and updated version on the subject is annexed for information an
                                            
																					
                                           
                                            
                                          
																					
																					
                                           
													
										
										
										
												
                                                
                                        
																									
																												Jul 01, 2020
																									
																									
                                                
																							
                                                
																									
																									Master Circular - Facility for Exchange of Notes and Coins
																										 
																												
																												
                                                
																							  
                                            
                                            	
																					
                                            
																													RBI/2020-21/07 DCM (NE) No.G-3/08.07.18/2020-21 July 01, 2020 The Chairman and Managing Director / The Managing Director / The Chief Executive Officer All Banks Madam / Dear Sir Master Circular – Facility for Exchange of Notes and Coins Please refer to the Master Circular DCM (NE) No.G-2/08.07.18/2019-20 dated July 01, 2019 containing instructions on the facility for exchange of notes and coins. A revised version of Master Circular on the subject is annexed for your i
																									
                                                				
																											
                                            				
																								RBI/2020-21/07 DCM (NE) No.G-3/08.07.18/2020-21 July 01, 2020 The Chairman and Managing Director / The Managing Director / The Chief Executive Officer All Banks Madam / Dear Sir Master Circular – Facility for Exchange of Notes and Coins Please refer to the Master Circular DCM (NE) No.G-2/08.07.18/2019-20 dated July 01, 2019 containing instructions on the facility for exchange of notes and coins. A revised version of Master Circular on the subject is annexed for your i
                                            
																					
                                           
                                            
                                          
																					
																					
                                           
													
										
										
										
												
                                                
                                        
																									
																												Jul 01, 2020
																									
																									
                                                
																							
                                                
																									
																									Master Circular - Detection and Impounding of Counterfeit Notes
																										 
																												
																												
                                                
																							  
                                            
                                            	
																					
                                            
																													RBI/2020-21/04 DCM (FNVD) G–2/16.01.05/2020-21 July 1, 2020 The Chairman/Managing Director/Chief Executive Officer All Banks and Director of Treasuries of all States Dear Sir/Madam, Master Circular – Detection and Impounding of Counterfeit Notes Please refer to the Master Circular DCM (FNVD) G-1/16.01.05/2019-20 dated July 1, 2019 consolidating the instructions issued till July 1, 2019, relating to Detection and Impounding of Counterfeit Notes. The Master Circular has
																									
                                                				
																											
                                            				
																								RBI/2020-21/04 DCM (FNVD) G–2/16.01.05/2020-21 July 1, 2020 The Chairman/Managing Director/Chief Executive Officer All Banks and Director of Treasuries of all States Dear Sir/Madam, Master Circular – Detection and Impounding of Counterfeit Notes Please refer to the Master Circular DCM (FNVD) G-1/16.01.05/2019-20 dated July 1, 2019 consolidating the instructions issued till July 1, 2019, relating to Detection and Impounding of Counterfeit Notes. The Master Circular has
                                            
																					
                                           
                                            
                                          
																					
																					
                                           
													
										
										
										
												
                                                
                                        
																									
																												Jul 01, 2020
																									
																									
                                                
																							
                                                
																									
																									Master Circular - Scheme of Penalties for bank branches based on performance in rendering customer service to the members of public
																										 
																												
																												
                                                
																							  
                                            
                                            	
																					
                                            
																													RBI/2020-21/08DCM (CC) No.G-1/03.44.01/2020-21 July 01, 2020 The Chairman & Managing DirectorChief Executive OfficersAll Banks Master Circular – Scheme of Penalties for bank branches based on performance in rendering customer service to the members of public Please refer to the Circular DCM (CC) No.G-5/03.44.01/2019-20 dated July 01, 2019 on the scheme of penalties. 2. A revised and updated version on the subject is annexed for information and necessary action. 3.
																									
                                                				
																											
                                            				
																								RBI/2020-21/08DCM (CC) No.G-1/03.44.01/2020-21 July 01, 2020 The Chairman & Managing DirectorChief Executive OfficersAll Banks Master Circular – Scheme of Penalties for bank branches based on performance in rendering customer service to the members of public Please refer to the Circular DCM (CC) No.G-5/03.44.01/2019-20 dated July 01, 2019 on the scheme of penalties. 2. A revised and updated version on the subject is annexed for information and necessary action. 3.
                                            
																					
                                           
                                            
                                          
																					
																					
                                           
													
										
										
										
												
                                                
                                        
																									
																												Jul 01, 2019
																									
																									
                                                
																							
                                                
																									
																									Master Circular - Scheme of Penalties for bank branches based on performance in rendering customer service to the members of public
																										 
																												
																												
                                                
																							  
                                            
                                            	
																					
                                            
																													RBI/2019-20/07 DCM (CC) No.G-5/03.44.01/2019-20 July 01, 2019 The Chairman & Managing Director Chief Executive Officers All Banks Master Circular – Scheme of Penalties for bank branches based on performance in rendering customer service to the members of public Please refer to the Circular DCM (CC) No.G-4/03.44.01/2018-19 dated July 3, 2018 on the scheme of penalties. 2. A revised and updated version on the subject is annexed for information and necessary action. 
																									
                                                				
																											
                                            				
																								RBI/2019-20/07 DCM (CC) No.G-5/03.44.01/2019-20 July 01, 2019 The Chairman & Managing Director Chief Executive Officers All Banks Master Circular – Scheme of Penalties for bank branches based on performance in rendering customer service to the members of public Please refer to the Circular DCM (CC) No.G-4/03.44.01/2018-19 dated July 3, 2018 on the scheme of penalties. 2. A revised and updated version on the subject is annexed for information and necessary action. 
                                            
																					
                                           
                                            
                                          
																					
																					
                                           
													
										
										
										
												
                                                
                                        Page Last Updated on: June 21, 2025