Master Circulars - RBI - Reserve Bank of India
Master Circulars
RBI/ 2013-14/104 IDMD.PCD. 05 /14.01.03/2013-14 July 1, 2013 All market participants Dear Sir/Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificates of Deposit (CDs) were introduced in India in 1989. Guidelines for issue of CDs are presently governed by various directives issued b
RBI/ 2013-14/104 IDMD.PCD. 05 /14.01.03/2013-14 July 1, 2013 All market participants Dear Sir/Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificates of Deposit (CDs) were introduced in India in 1989. Guidelines for issue of CDs are presently governed by various directives issued b
RBI/2012-13/100 IDMD.PCD. 05/14.01.03/2012-13 July 2, 2012 The Chairmen / Chief Executives of All Scheduled Banks (excluding RRBs and LABs), Primary Dealers (PDs) and All-India Term Lending and Refinancing Institutions Dear Sir/Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificate
RBI/2012-13/100 IDMD.PCD. 05/14.01.03/2012-13 July 2, 2012 The Chairmen / Chief Executives of All Scheduled Banks (excluding RRBs and LABs), Primary Dealers (PDs) and All-India Term Lending and Refinancing Institutions Dear Sir/Madam, Master Circular - Guidelines for Issue of Certificates of Deposit With a view to further widening the range of money market instruments and giving investors greater flexibility in deployment of their short-term surplus funds, Certificate
May 03, 2010
The Chairman/CEO
All Scheduled Commercial Banks
Dear Sir,
Customer complaints relating to ATM transactions
Kindly refer to our letter No. DPSS/CO/PD/2018/02.10.002/2009-10 dated March 19, 2010 on the introduction of a uniform template for lodging complaints relating to ATM transactions.
2. In this connection we request you to confirm that the templates have since been introduced and are being displayed at your ATMs. We further advise you to place the same on your website also for better customer service.
Yours faithfully,
(K. Sivaraman)
General Manager
May 03, 2010
The Chairman/CEO
All Scheduled Commercial Banks
Dear Sir,
Customer complaints relating to ATM transactions
Kindly refer to our letter No. DPSS/CO/PD/2018/02.10.002/2009-10 dated March 19, 2010 on the introduction of a uniform template for lodging complaints relating to ATM transactions.
2. In this connection we request you to confirm that the templates have since been introduced and are being displayed at your ATMs. We further advise you to place the same on your website also for better customer service.
Yours faithfully,
(K. Sivaraman)
General Manager
May 03, 2010
The Chairman/CEO
All Scheduled Commercial Banks
Dear Sir,
Customer complaints relating to ATM transactions
Kindly refer to our letter No. DPSS/CO/PD/2018/02.10.002/2009-10 dated March 19, 2010 on the introduction of a uniform template for lodging complaints relating to ATM transactions.
2. In this connection we request you to confirm that the templates have since been introduced and are being displayed at your ATMs. We further advise you to place the same on your website also for better customer service.
Yours faithfully,
(K. Sivaraman)
General Manager
May 03, 2010
The Chairman/CEO
All Scheduled Commercial Banks
Dear Sir,
Customer complaints relating to ATM transactions
Kindly refer to our letter No. DPSS/CO/PD/2018/02.10.002/2009-10 dated March 19, 2010 on the introduction of a uniform template for lodging complaints relating to ATM transactions.
2. In this connection we request you to confirm that the templates have since been introduced and are being displayed at your ATMs. We further advise you to place the same on your website also for better customer service.
Yours faithfully,
(K. Sivaraman)
General Manager
RBI/ 2009-10/20 DBOD No. BP. BC.3 / 21.04.141 / 2009-10 July 1, 2009 All Commercial Banks (excluding Regional Rural Banks) Dear Sir, Master Circular – Prudential norms for classification, valuation and operation of investment portfolio by banks Please refer to the Master Circular No. DBOD. BP. BC.5 / 21.04.141/ 2007-08 dated July 1, 2008, containing consolidated instructions/guidelines issued to banks till June 30, 2008, on matters relating to prudential norms for cla
RBI/ 2009-10/20 DBOD No. BP. BC.3 / 21.04.141 / 2009-10 July 1, 2009 All Commercial Banks (excluding Regional Rural Banks) Dear Sir, Master Circular – Prudential norms for classification, valuation and operation of investment portfolio by banks Please refer to the Master Circular No. DBOD. BP. BC.5 / 21.04.141/ 2007-08 dated July 1, 2008, containing consolidated instructions/guidelines issued to banks till June 30, 2008, on matters relating to prudential norms for cla
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