সংক্ষিপ্ত বিবরণ

Aadat Badlo, Note Badlo.

Exchange soiled, torn, damaged, mutilated or defective currency notes at bank branches, over the counter

• Currency notes can be exchanged in your nearby bank branch*
• If bank branch refuses to exchange notes, lodge complaint with the bank.If complaint remains unresolved for a month, you can complain to RBI Ombudsman

* Currency notes are exchanged in terms of RBI Note refund Rules, 2009 (amended in 2018)