fe;/ fwqse dh fwnkdh iwQK ok;ah s/ ftnki dk G[rskB vhHphHUHvhHBzLvhHnkJhHnkoHphH;hH64|13H03H00|2000-01 iBtoh 03, 2001 g';a 13, 1922(;kek) ;ko/ tgkoe p?Ie (y/soh rqkwhD p?IeK|;EkBe y/so d/ p?Ie ;w/s) ;qhwkB ih, fe;/ fwqse dh fwnkdh iwQK ok;ah s/ ftnki dk G[rskBL feogk eoe/ vhHphHUHvhHBzLvhHnkJhHnkoHphH;hH46|13H03H00|2000-2001 fwsh 4 Btzpo, 2000 d/ g?oQk 14 ns/ vhHphHUHvhH BzLvhHnkJhHnkoHphH;hH48|13H03H00|2000-2001 d/ g?oQk fwsh 4 Btzpo, 2000 okjhI fe;/ fwqse d/ fvg

ftd/;ah w[dok tNKdok w?Biw?IN n?eN1999-ftd/;ah ;co J/HghH(vhHnkJhHnkoHbVhtko) nfX;{uBk BzL19 (30 nes{po, 2000) Gkosh foiaot p?Ie tNKdoK ezNo'b ftGkr e/Idoh dcaso w[zpJh-400001 J/HghH(vhHnkJhHnkoH;hohi) ;oe[bo BzL 19 30 nes{po, 2000 tZb ftd/;ah w[dok tNKdoK ftZu ;ko/ nfXfeqs tgkoh ;qhwkB ih, ftd/;ah w[Zdok w?Biw?IN n?eN 1999 ftd/;ah ;co nfXfeqs tgkohnK dk fXnkB Gkos ;oeko dh nfX;{uBk BzLihHn?;HnkoH381(Jh) fwsh 3 wJh, 2000 tZb fdtkfJnk iKdk j? fiBQK ftZu ftd/;ah

RPCD.CO.No.RF.BC.09/07.38.01/2000-2001 August 22, 2000 The Chairman of All State and Central Co-operative Banks and Regional Rural banks Dear Sir, Payment of Balance in Accounts of the Deceased Customers to Survivors / Claimants Please refer to our circular RPCD.No.BC.89/07.38.01/94-95 dated 21 December 1994 on the above subject, wherein banks were permitted to fix a limit higher than Rs.25,000/- if they consider it appropriate to settle the claims of survivors / clai

iwQK ok;ahnK s/ ftnki doK Gkosh foiaot p?Ie e/Idoh dcaso p?Ifezr Ugo/;aB s/ fr ;?INo-1, tobv N/qv ;?INo e[Zc/ go/v, e'bkpk, wzz[pJh-400005 vhHphHUHvhH vhHnkJhHnkoHphH;hH158|13H03H00|2000 1 ngq?b, 2000 ;ko/ tgkoe p?Ie (;w/s y/soh rqkw p?Ie) ;qhwkB ih, iwQK ok;ahnK s/ ftnki dhnK doK feogk eoe/ ;kv/ fBod/;a vhHphHUHvhHBzLvhHnkJhHnkoHphH;hH151|;hH347|85 fwsh 27 d;zpo, 1985 i' fe ;w/I ;w/I s/ ;'fXnk frnk j? tZb fXnkB fdU. 2- feT[Ife BkB o?ihv?IN (pkjoh) b/yk ;ehwK nXhB

xo/b{|n?BHnkoHJhH|n?cH;hHn?BHnkoH(phH) fwnkdh fvgkfiaNK fto[ZX g/;arhnK s/ ftnki dh do doK foiaot p?Ie nkc fJzvhnK ;?INob nkfc; p?Ifezr Ugo/;aB s/ ftek; ftGkr ;?INo-1, tobv N/qv ;?INo e[ch go/v, e'bkpk, w[[[zpJh 400005 vhHphHUHvhHvhHnkJhHnkoHphH;hH153|13H03H00|1999-2000 23 wkou, 2000 ;ko/ nB[;{fus tgkoe p?Ie (nkoHnkoHphH s'I fJbktk) ;qhwkB ih, xo/b{|n?BHnkoHJhH|n?cH;hHn?BHnkoH(phH) fwnkdh fvgkfiaNK fto[ZX g/;arhnK s/ ftnki dhnK doQK feogk eoe/ ;kv/ fBod/;aK vhH

RPCD.No.RF.BC.71/07.38.01/98-99 February 25, 1999 All State and Central Co-operative Banks Dear Sir, Operation of Bank Accounts by Old/Sick/Incapacitated Customers The question of extending a suitable facility to old/sick/incapacitated bank customers for operation of their bank accounts etc. has been engaging our attention for some time. It has been decided to extend certain facilities to account holders who are sick/old/incapacitated and who are not willing to open a

RBI/2008-2009/387 RBI / DPSS No. 1501 / 02.14.003 / 2008-2009 February 18, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co-operative Banks / State Co-operative Banks /. District Central Co-operative Banks Madam / Dear Sir Credit/Debit Card transactions- Security Issues and Risk mitigation measures The use of Credit/Debit Cards has been increasing in the country. We have been reviewing various

RPCD.No.DIR.BC.110/07.38.01/96-97 March 5, 1997 All State/Central Co-operative Banks Dear Sir, Interest Rates on Deposits It has been brought to our notice that some banks, while soliciting deposits from the public, have resorted to highlighting only the compounded yield on term deposits without indicating the actual rate of simple interest offered by the bank for the particular period of the deposits. As this is likely to mislead the customers, the banks should in an

RPCD.No.BC.36/07.38.01/96-97 September 10, 1996 The Chief Executive of all State and Central Co-operative Banks Dear Sir, Operation of Safe Deposits Lockers by Customers In an incident which occurred in the recent past, a customer was confined in a locker room of a commercial bank for 72 hours from the Saturday afternoon until Tuesday morning (Monday being a holiday) when the bank was re-opened for business. While no doubt, such instances occur due to non-adherence to

RPCD.No.BC.126/07.38.01/93-94 April 6, 1994 All State Co-operative Banks Central Co-operative Banks Dear Sir, Committee on Customer Service in Banks - Implementation of Recommendations of the Goiporia Committee Please refer to our circular RPCD.No.111/07.38.01/92-93 dated 12th May 1993 in terms of which we have advised banks to implement certain recommendations of the Goiporia Committee on Customer Service in Banks and submit a progress report to our concerned Regiona

RPCD.No.BC.80/07.38.01/93-94 January 1, 1994 All State/Central Co-operative Banks Dear Sir, Customer Service - Immediate Credit of Local Cheques It has been decided that banks may afford immediate credit for all local cheques upto Rs. 5,000/- irrespective of the category or status of the drawers of the cheques provided they are satisfied about proper conduct of the accounts and the customers desire the facility, and subject to recovering a charge of Rs. 5/- per cheque

RPCD.No.BC.35/07.38.01/93-94 September 10, 1993 All State Co-operative Banks/ Central Co-operative Banks Dear Sir, Delay in Crediting the Proceeds of Outstanding Instruments - Rate of interest Please refer to our circular RPCD.No.BC.110/07.38.01/92-93 dated 11 May 1993, wherein we had advised the banks to pay interest at 2 per cent above the savings bank rate in case of delayed collection of instruments like cheques/drafts (bills etc., beyond, the stipulated period. I

RPCD.No.DC.111/07.38.01-92/93 May 12, 1993 All State/Central Co-operative Banks Dear Sir, Customer Service Please refer to our circular RPCD.No.BC.110/07.38.01-92/93 dated 11 May 1993 in terms of which we have advised you to implement some of the recommendations made by the Committee set up by RBI under the Chairmanship of Shri M. N. Goiporia. 2. The RBI have carefully examined the various other recommendations of the Committee and it has been decided that State/Centr

RPCD.No.BC.110/07.38.01-92/93 May 11, 1993 All State and Central Co-operative Banks Dear Sir, Customer Service - Implementation of Recommendations of the Goiporia Committee As you are aware a committee under the Chairmanship of Shri M. N. Goiporia was set up in September 1990 to make suitable recommendations for improvement in the customer service in banks. Based on the recommendations of the committee it has been decided that State Co-operative Banks/District Central

RPCD.No.RF.DIR.BC.114/D.1-91/92 April 21, 1992 All State and Central Co-operative Banks Dear Sir, Interest Rates on Deposits Please refer to our circular RPCD.No.RF.DIR.BC.46/D.1-91/92 dated 9 October 1991. At present, fixed rates of interest are prescribed for term deposits for three maturity periods in the range of 11.0 per cent per annum to 13.0 per cent per annum. As a step towards further rationalisation of deposit rates, the number of rates prescribed is being r

RPCD.No.RF.BC.110/D.1-87/98 May 26, 1988 All State and Central Co-operative Banks and Regional Rural Banks. Dear Sir, Payment of Balance in the Accounts of Deceased Customers to Survivors/Claimants and Nomination Facilities At present, banks have prescribed different limit, within which the appropriate authorities of banks can pay the balance outstanding to the credit in the accounts of deceased customers to the heirs/survivors without insisting on production of legal