Notifications - Consumer Education and Protection - आरबीआई - Reserve Bank of India
अधिसूचनाएं
अप्रैल 01, 2000
जमाराशियों पर ब्याज दरें
भारतीय रिज़र्व बैंक केंद्रीय कार्यालय बैंकिंग परिचालन एवं विकास विभाग केंद्र - 1, वर्ल्ड ट्रेड सेंटर कफ परेड, कुलाबा, मुंबई - 400 005 डीबीओडी.डीआईआर.बीसी.158/13.03.00/2000 1 अप्रैल 2000 सभी वाणिज्यिक बैंक (क्षेत्रीय ग्रामीण बैंकों सहित) महोदय, जमाराशियों पर ब्याज दरें कृपया हमारे समय-समय पर संशोधित दिनांक 27 दिसंबर 1985 के निदेश डीबीओडी.सं.डीआईआर.बीसी.151/C.347/85 का संदर्भ लें। 2. यह निर्णय लिया गया है कि घरेलू और साधारण अनिवासी बचत जमाराशियों के साथ-साथ अनिवासी (बाह
भारतीय रिज़र्व बैंक केंद्रीय कार्यालय बैंकिंग परिचालन एवं विकास विभाग केंद्र - 1, वर्ल्ड ट्रेड सेंटर कफ परेड, कुलाबा, मुंबई - 400 005 डीबीओडी.डीआईआर.बीसी.158/13.03.00/2000 1 अप्रैल 2000 सभी वाणिज्यिक बैंक (क्षेत्रीय ग्रामीण बैंकों सहित) महोदय, जमाराशियों पर ब्याज दरें कृपया हमारे समय-समय पर संशोधित दिनांक 27 दिसंबर 1985 के निदेश डीबीओडी.सं.डीआईआर.बीसी.151/C.347/85 का संदर्भ लें। 2. यह निर्णय लिया गया है कि घरेलू और साधारण अनिवासी बचत जमाराशियों के साथ-साथ अनिवासी (बाह
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फ़रवरी 25, 1999
Operation of Bank Accounts by Old/Sick/Incapacitated Customers
RPCD.No.RF.BC.71/07.38.01/98-99 February 25, 1999 All State and Central Co-operative Banks Dear Sir, Operation of Bank Accounts by Old/Sick/Incapacitated Customers The question of extending a suitable facility to old/sick/incapacitated bank customers for operation of their bank accounts etc. has been engaging our attention for some time. It has been decided to extend certain facilities to account holders who are sick/old/incapacitated and who are not willing to open a
RPCD.No.RF.BC.71/07.38.01/98-99 February 25, 1999 All State and Central Co-operative Banks Dear Sir, Operation of Bank Accounts by Old/Sick/Incapacitated Customers The question of extending a suitable facility to old/sick/incapacitated bank customers for operation of their bank accounts etc. has been engaging our attention for some time. It has been decided to extend certain facilities to account holders who are sick/old/incapacitated and who are not willing to open a
मार्च 05, 1997
Interest Rates on Deposits
RPCD.No.DIR.BC.110/07.38.01/96-97 March 5, 1997 All State/Central Co-operative Banks Dear Sir, Interest Rates on Deposits It has been brought to our notice that some banks, while soliciting deposits from the public, have resorted to highlighting only the compounded yield on term deposits without indicating the actual rate of simple interest offered by the bank for the particular period of the deposits. As this is likely to mislead the customers, the banks should in an
RPCD.No.DIR.BC.110/07.38.01/96-97 March 5, 1997 All State/Central Co-operative Banks Dear Sir, Interest Rates on Deposits It has been brought to our notice that some banks, while soliciting deposits from the public, have resorted to highlighting only the compounded yield on term deposits without indicating the actual rate of simple interest offered by the bank for the particular period of the deposits. As this is likely to mislead the customers, the banks should in an
सितंबर 10, 1996
Operation of Safe Deposits Lockers by Customers
RPCD.No.BC.36/07.38.01/96-97 September 10, 1996 The Chief Executive of all State and Central Co-operative Banks Dear Sir, Operation of Safe Deposits Lockers by Customers In an incident which occurred in the recent past, a customer was confined in a locker room of a commercial bank for 72 hours from the Saturday afternoon until Tuesday morning (Monday being a holiday) when the bank was re-opened for business. While no doubt, such instances occur due to non-adherence to
RPCD.No.BC.36/07.38.01/96-97 September 10, 1996 The Chief Executive of all State and Central Co-operative Banks Dear Sir, Operation of Safe Deposits Lockers by Customers In an incident which occurred in the recent past, a customer was confined in a locker room of a commercial bank for 72 hours from the Saturday afternoon until Tuesday morning (Monday being a holiday) when the bank was re-opened for business. While no doubt, such instances occur due to non-adherence to
अप्रैल 06, 1994
Committee on Customer Service in Banks - Implementation of Recommendations of the Goiporia Committee
RPCD.No.BC.126/07.38.01/93-94 April 6, 1994 All State Co-operative Banks Central Co-operative Banks Dear Sir, Committee on Customer Service in Banks - Implementation of Recommendations of the Goiporia Committee Please refer to our circular RPCD.No.111/07.38.01/92-93 dated 12th May 1993 in terms of which we have advised banks to implement certain recommendations of the Goiporia Committee on Customer Service in Banks and submit a progress report to our concerned Regiona
RPCD.No.BC.126/07.38.01/93-94 April 6, 1994 All State Co-operative Banks Central Co-operative Banks Dear Sir, Committee on Customer Service in Banks - Implementation of Recommendations of the Goiporia Committee Please refer to our circular RPCD.No.111/07.38.01/92-93 dated 12th May 1993 in terms of which we have advised banks to implement certain recommendations of the Goiporia Committee on Customer Service in Banks and submit a progress report to our concerned Regiona
जनवरी 01, 1994
Customer Service - Immediate Credit of Local Cheques
RPCD.No.BC.80/07.38.01/93-94 January 1, 1994 All State/Central Co-operative Banks Dear Sir, Customer Service - Immediate Credit of Local Cheques It has been decided that banks may afford immediate credit for all local cheques upto Rs. 5,000/- irrespective of the category or status of the drawers of the cheques provided they are satisfied about proper conduct of the accounts and the customers desire the facility, and subject to recovering a charge of Rs. 5/- per cheque
RPCD.No.BC.80/07.38.01/93-94 January 1, 1994 All State/Central Co-operative Banks Dear Sir, Customer Service - Immediate Credit of Local Cheques It has been decided that banks may afford immediate credit for all local cheques upto Rs. 5,000/- irrespective of the category or status of the drawers of the cheques provided they are satisfied about proper conduct of the accounts and the customers desire the facility, and subject to recovering a charge of Rs. 5/- per cheque
सितंबर 10, 1993
Delay in Crediting the Proceeds of Outstanding Instruments - Rate of interest
RPCD.No.BC.35/07.38.01/93-94 September 10, 1993 All State Co-operative Banks/ Central Co-operative Banks Dear Sir, Delay in Crediting the Proceeds of Outstanding Instruments - Rate of interest Please refer to our circular RPCD.No.BC.110/07.38.01/92-93 dated 11 May 1993, wherein we had advised the banks to pay interest at 2 per cent above the savings bank rate in case of delayed collection of instruments like cheques/drafts (bills etc., beyond, the stipulated period. I
RPCD.No.BC.35/07.38.01/93-94 September 10, 1993 All State Co-operative Banks/ Central Co-operative Banks Dear Sir, Delay in Crediting the Proceeds of Outstanding Instruments - Rate of interest Please refer to our circular RPCD.No.BC.110/07.38.01/92-93 dated 11 May 1993, wherein we had advised the banks to pay interest at 2 per cent above the savings bank rate in case of delayed collection of instruments like cheques/drafts (bills etc., beyond, the stipulated period. I
मई 26, 1993
Interest Rates on Deposits - Premature Withdrawal
UBD.(PCB)78/DC.V.1(B)/92-93All Primary (Urban) Co-operative Banks May 26, 1993 Dear Sirs, Interest Rates on Deposits - Premature Withdrawal Please refer to paragraphs 11 and 12 of our directive No. UBD.DC.102/V.1-87/88 dated 25 June 1987 regarding premature withdrawal closure of term deposits. 2. As banks are aware, in terms of paragraph 12 of our above directive dated 25 June 1987, in case of premature closure of a term deposit, a deposit in the form
UBD.(PCB)78/DC.V.1(B)/92-93All Primary (Urban) Co-operative Banks May 26, 1993 Dear Sirs, Interest Rates on Deposits - Premature Withdrawal Please refer to paragraphs 11 and 12 of our directive No. UBD.DC.102/V.1-87/88 dated 25 June 1987 regarding premature withdrawal closure of term deposits. 2. As banks are aware, in terms of paragraph 12 of our above directive dated 25 June 1987, in case of premature closure of a term deposit, a deposit in the form
मई 12, 1993
Customer Service
RPCD.No.DC.111/07.38.01-92/93 May 12, 1993 All State/Central Co-operative Banks Dear Sir, Customer Service Please refer to our circular RPCD.No.BC.110/07.38.01-92/93 dated 11 May 1993 in terms of which we have advised you to implement some of the recommendations made by the Committee set up by RBI under the Chairmanship of Shri M. N. Goiporia. 2. The RBI have carefully examined the various other recommendations of the Committee and it has been decided that State/Centr
RPCD.No.DC.111/07.38.01-92/93 May 12, 1993 All State/Central Co-operative Banks Dear Sir, Customer Service Please refer to our circular RPCD.No.BC.110/07.38.01-92/93 dated 11 May 1993 in terms of which we have advised you to implement some of the recommendations made by the Committee set up by RBI under the Chairmanship of Shri M. N. Goiporia. 2. The RBI have carefully examined the various other recommendations of the Committee and it has been decided that State/Centr
मई 11, 1993
Customer Service - Implementation of Recommendations of the Goiporia Committee
RPCD.No.BC.110/07.38.01-92/93 May 11, 1993 All State and Central Co-operative Banks Dear Sir, Customer Service - Implementation of Recommendations of the Goiporia Committee As you are aware a committee under the Chairmanship of Shri M. N. Goiporia was set up in September 1990 to make suitable recommendations for improvement in the customer service in banks. Based on the recommendations of the committee it has been decided that State Co-operative Banks/District Central
RPCD.No.BC.110/07.38.01-92/93 May 11, 1993 All State and Central Co-operative Banks Dear Sir, Customer Service - Implementation of Recommendations of the Goiporia Committee As you are aware a committee under the Chairmanship of Shri M. N. Goiporia was set up in September 1990 to make suitable recommendations for improvement in the customer service in banks. Based on the recommendations of the committee it has been decided that State Co-operative Banks/District Central
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