Resolve Complaints with RBI Ombudsman - RBI - Reserve Bank of India
Overview
Overview
Step 1:
Lodge your complaint first with the RE
Step 2:
Get acknowledgement/reference number
Step 3:
If no resolution is received from the RE in 30 days or you are not satisfied with it, you may file your complaint with the RBI Ombudsman on RBI’s CMS portal (cms.rbi.org.in) or by post to CRPC**
Filing complaints directly with the RBI Ombudsman may lead to rejection.
*Banks, Non-Banking Finance Companies, Payment System Participants, Prepaid Instruments, Credit Information Companies
**CRPC: Reserve Bank of India, Sector 17, Chandigarh-160017.
For More Information
For More Information
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Click on the topic you want to know more about and you will have detailed information on it. In case you need further clarifications, please write to us at rbikehtahai@rbi.org.in
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Page Last Updated on: September 19, 2024