Press Releases - Consumer Education and Protection - ஆர்பிஐ - Reserve Bank of India
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அக். 18, 2007
RBI Sets Up Committee on Customer Services
The Reserve Bank of India has set up a Committee on Customer Services with effect from September 24, 2007 to look into customer services provided by Reserve Bank of India directly or through banks / institutions with a view to maximize satisfaction to the general public. The Committee is headed by Shri H. Prabhakar Rao, former Controller General of Accounts, Government of India and includes Smt. Vani J. Sharma, former Regional Director, Reserve Bank of India and Shri
The Reserve Bank of India has set up a Committee on Customer Services with effect from September 24, 2007 to look into customer services provided by Reserve Bank of India directly or through banks / institutions with a view to maximize satisfaction to the general public. The Committee is headed by Shri H. Prabhakar Rao, former Controller General of Accounts, Government of India and includes Smt. Vani J. Sharma, former Regional Director, Reserve Bank of India and Shri
பிடிஎஃப் (
செப். 25, 2007
Business As Usual in RBI on September 29, 2007
All the departments of the Reserve Bank of India in Mumbai and Navi Mumbai which normally function on Saturdays will conduct business as usual on Saturday, September 29, 2007. Ajit Prasad Manager Press Release :2007-2008/416
All the departments of the Reserve Bank of India in Mumbai and Navi Mumbai which normally function on Saturdays will conduct business as usual on Saturday, September 29, 2007. Ajit Prasad Manager Press Release :2007-2008/416
ஜூன் 18, 2007
RBI launches Multi-lingual Site for the Common Person
The Reserve Bank of India today launched a multi-lingual site for the common person. The multi-lingual site gives to the common person the information that they can use in 13 languages. The site includes recent instructions of the Reserve Bank relating to customer service, Frequently Asked Questions, lending rates of banks, Banking Ombudsman Scheme, Right to Information Act and links to commercial banks' websites. There is also a section on the role and functions of t
The Reserve Bank of India today launched a multi-lingual site for the common person. The multi-lingual site gives to the common person the information that they can use in 13 languages. The site includes recent instructions of the Reserve Bank relating to customer service, Frequently Asked Questions, lending rates of banks, Banking Ombudsman Scheme, Right to Information Act and links to commercial banks' websites. There is also a section on the role and functions of t
மே 24, 2007
Customers can now appeal against the Banking Ombudsman's Decision
Bank customers can now appeal against the decision of the Banking Ombudsman where he has rejected the customer's complaint relating to matters falling within the grounds of complaints specified under the scheme. The Reserve Bank of India has amended the Banking Ombudsman Scheme, 2006 to enable the customers to appeal against the Banking Ombudsman's decision. The amendments are available on the RBI website. Before the scheme was amended, the bank customers could appeal
Bank customers can now appeal against the decision of the Banking Ombudsman where he has rejected the customer's complaint relating to matters falling within the grounds of complaints specified under the scheme. The Reserve Bank of India has amended the Banking Ombudsman Scheme, 2006 to enable the customers to appeal against the Banking Ombudsman's decision. The amendments are available on the RBI website. Before the scheme was amended, the bank customers could appeal
செப். 26, 2006
Business As Usual in RBI on September 30, 2006
All the departments of the Reserve Bank of India in Mumbai and Navi Mumbai which normally function on Saturdays will conduct business as usual on Saturday, September 30, 2006. P.V.Sadanandan Manager Press Release : 2006-2007/431
All the departments of the Reserve Bank of India in Mumbai and Navi Mumbai which normally function on Saturdays will conduct business as usual on Saturday, September 30, 2006. P.V.Sadanandan Manager Press Release : 2006-2007/431
செப். 15, 2006
RBI releases Report of the Working Group to formulate a Scheme for ensuring Reasonableness of Bank Charges
The Reserve Bank of India (RBI) today placed on its website (www.rbi.org.in) the report of the Working Group to formulate a Scheme for ensuring Reasonableness of Bank Charges. Views/suggestions on the recommendations of the Working can be faxed to 022-22630482. The practice of Indian Banks' Association fixing the benchmark service charges on behalf of the member banks was discontinued in 1999 and the decision to prescribe service charges was left to the discretion of
The Reserve Bank of India (RBI) today placed on its website (www.rbi.org.in) the report of the Working Group to formulate a Scheme for ensuring Reasonableness of Bank Charges. Views/suggestions on the recommendations of the Working can be faxed to 022-22630482. The practice of Indian Banks' Association fixing the benchmark service charges on behalf of the member banks was discontinued in 1999 and the decision to prescribe service charges was left to the discretion of
மே 18, 2006
RBI constitutes Working Group to formulate a scheme for ensuring reasonableness of the bank charges
The Reserve Bank of India today constituted a Working Group to formulate a scheme for ensuring reasonableness of bank charges and to incorporate them in the Fair Practices Code. The compliance of Fair Practices Code would be monitored by the Banking Codes and Standards Board of India. The members of the Working Group will be: 1. Shri N. Sadasivan, Banking Ombudsman, Mumbai – Chairman 2. Shri S. Diwakara, All India Depositors' Association 3. Shri H.N. Sinor, Chief Exec
The Reserve Bank of India today constituted a Working Group to formulate a scheme for ensuring reasonableness of bank charges and to incorporate them in the Fair Practices Code. The compliance of Fair Practices Code would be monitored by the Banking Codes and Standards Board of India. The members of the Working Group will be: 1. Shri N. Sadasivan, Banking Ombudsman, Mumbai – Chairman 2. Shri S. Diwakara, All India Depositors' Association 3. Shri H.N. Sinor, Chief Exec
டிச. 26, 2005
RBI expands Scope of Banking Ombudsman Scheme; Includes Fair Banking Practices
The Reserve Bank of India today announced the revised Banking Ombudsman Scheme with enlarged scope to include customer complaints on certain new areas, such as, credit card complaints, deficiencies in providing the promised services even by banks' sales agents, levying service charges without prior notice to the customer and non adherence to the fair practices code as adopted by individual banks. Applicable to all commercial banks, regional rural banks and scheduled p
The Reserve Bank of India today announced the revised Banking Ombudsman Scheme with enlarged scope to include customer complaints on certain new areas, such as, credit card complaints, deficiencies in providing the promised services even by banks' sales agents, levying service charges without prior notice to the customer and non adherence to the fair practices code as adopted by individual banks. Applicable to all commercial banks, regional rural banks and scheduled p
ஜூன் 30, 2005
Reserve Bank proposes changes in Banking Ombudsman Scheme to include customer complaints relating to credit cards
The Reserve Bank has today released a draft Banking Ombudsman Scheme 2002 (as amended upto June 2005) for public comments. The Reserve Bank has proposed to amend the Banking Ombudsman Scheme to widen its scope to reflect the present needs of the bank customers. With this in view, it has proposed to cover under the Banking Ombudsman Scheme the customer complaints relating to banks' credit card operations even when they are offered by their subsidiaries. The proposed am
The Reserve Bank has today released a draft Banking Ombudsman Scheme 2002 (as amended upto June 2005) for public comments. The Reserve Bank has proposed to amend the Banking Ombudsman Scheme to widen its scope to reflect the present needs of the bank customers. With this in view, it has proposed to cover under the Banking Ombudsman Scheme the customer complaints relating to banks' credit card operations even when they are offered by their subsidiaries. The proposed am
ஜன. 06, 2005
Donations to PMNRF can be online free of charge
The Reserve Bank of India today placed in its public domain the names, account numbers and MICR codes of branches, which are authorised to collect funds for the Prime Minister’s National Relief Fund (PMNRF), to enable people to contribute to this fund through electronic fund transfer (EFT) or special electronic fund transfer (SEFT). The Reserve Bank had earlier asked banks offering online remittance services to offer this facility free of charge for remitting donation
The Reserve Bank of India today placed in its public domain the names, account numbers and MICR codes of branches, which are authorised to collect funds for the Prime Minister’s National Relief Fund (PMNRF), to enable people to contribute to this fund through electronic fund transfer (EFT) or special electronic fund transfer (SEFT). The Reserve Bank had earlier asked banks offering online remittance services to offer this facility free of charge for remitting donation
டிச. 24, 2004
Dealing with Customer Complaints of Credit Cards: RBI asks banks to be more sensitive to customer complaints:IBA to evolve a Code of Conduct for Credit Card Issuing Banks
At a meeting of banks issuing credit cards held today, by the Reserve Bank of India in Mumbai, it was decided that the Indian Banks' Association along with some large credit cards issuing banks will evolve a code of conduct to be voluntarily adopted by the banks issuing credit cards. The meeting was held in the wake of significant concerns that had arisen of late in regard to credit card operations of banks. The Reserve Bank also stressed on the need for the card issu
At a meeting of banks issuing credit cards held today, by the Reserve Bank of India in Mumbai, it was decided that the Indian Banks' Association along with some large credit cards issuing banks will evolve a code of conduct to be voluntarily adopted by the banks issuing credit cards. The meeting was held in the wake of significant concerns that had arisen of late in regard to credit card operations of banks. The Reserve Bank also stressed on the need for the card issu
ஜூலை 15, 2004
RBI's Draft Citizens' Charter for Better Service in Currency Exchange
The Reserve Bank of India in its endeavour to provide better customer service in the currency exchange area, has placed on its website www.rbi.org.in a draft Citizens' Charter (revised) in the matter of facilities made available to the public for exchange of notes and coins.The members of the public are requested to offer their suggestions/ comments for betterment of the Charter. The suggestions/comments may be forwarded by July 31, 2004, to the Chief General Manager,
The Reserve Bank of India in its endeavour to provide better customer service in the currency exchange area, has placed on its website www.rbi.org.in a draft Citizens' Charter (revised) in the matter of facilities made available to the public for exchange of notes and coins.The members of the public are requested to offer their suggestions/ comments for betterment of the Charter. The suggestions/comments may be forwarded by July 31, 2004, to the Chief General Manager,
மார். 29, 2004
RBI appoints Banking Ombudsman at Chennai
The Reserve Bank of India has appointed Shri S. Gopalakrishnan as the Banking Ombudsman for the state of Tamil Nadu and the Union Territories of Pondicherry and Andaman and Nicobar Islands with effect from March 22, 2004. As Banking Ombudsman, Shri Gopalakrishnan will have his office at Kuralagam Building, (3rd Floor), Esplanade, N. S. C. Bose Road, Chennai-600 108.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers
The Reserve Bank of India has appointed Shri S. Gopalakrishnan as the Banking Ombudsman for the state of Tamil Nadu and the Union Territories of Pondicherry and Andaman and Nicobar Islands with effect from March 22, 2004. As Banking Ombudsman, Shri Gopalakrishnan will have his office at Kuralagam Building, (3rd Floor), Esplanade, N. S. C. Bose Road, Chennai-600 108.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers
பிப். 17, 2004
RBI appoints Banking Ombudsman at Kolkata
The Reserve Bank of India has appointed Shri P. K. Sarkar as the Banking Ombudsman for the states of West Bengal and Sikkim with effect from January 16, 2004. As Banking Ombudsman, Shri Sarkar will have his office at Reserve Bank of India Building, 15 Netaji Subhas Road, Kolkata-700 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its sco
The Reserve Bank of India has appointed Shri P. K. Sarkar as the Banking Ombudsman for the states of West Bengal and Sikkim with effect from January 16, 2004. As Banking Ombudsman, Shri Sarkar will have his office at Reserve Bank of India Building, 15 Netaji Subhas Road, Kolkata-700 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its sco
ஜன. 09, 2004
RBI appoints Banking Ombudsman at Gujarat
The Reserve Bank of India has appointed Shri P. K. Brahma as the Banking Ombudsman for the state of Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu with effect from January 7, 2004. As Banking Ombudsman, Shri Brahma will have his office at La Gajjar Chambers, Ashram Road, Ahmedabad-380 009.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to ba
The Reserve Bank of India has appointed Shri P. K. Brahma as the Banking Ombudsman for the state of Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu with effect from January 7, 2004. As Banking Ombudsman, Shri Brahma will have his office at La Gajjar Chambers, Ashram Road, Ahmedabad-380 009.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to ba
ஜன. 07, 2004
RBI appoints Banking Ombudsman at Jaipur
The Reserve Bank of India has appointed Shri Rajendra Singh as the Banking Ombudsman for the state of Rajasthan with effect from January 5, 2004. As Banking Ombudsman, Shri Singh will have his office at Reserve Bank of India Building, Rambagh Circle, Tonk Road, Jaipur-302 004.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of autho
The Reserve Bank of India has appointed Shri Rajendra Singh as the Banking Ombudsman for the state of Rajasthan with effect from January 5, 2004. As Banking Ombudsman, Shri Singh will have his office at Reserve Bank of India Building, Rambagh Circle, Tonk Road, Jaipur-302 004.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of autho
டிச. 09, 2003
Work towards A World Class Banking System in India :RBI Deputy Governor exhorts Banks
'The regulatory guidelines can at best represent the minimum requirements which the supervisor expects each bank to achieve. The sophisticated banks have to set their own standards for risk management depending on their risk appetite, the products, the portfolios and the markets in which they operate'. This was stated by Smt.K.J. Udeshi, Deputy Governor, Reserve Bank of India. She was delivering the inaugural address at a Conference on Banking and Trade Finance. The C
'The regulatory guidelines can at best represent the minimum requirements which the supervisor expects each bank to achieve. The sophisticated banks have to set their own standards for risk management depending on their risk appetite, the products, the portfolios and the markets in which they operate'. This was stated by Smt.K.J. Udeshi, Deputy Governor, Reserve Bank of India. She was delivering the inaugural address at a Conference on Banking and Trade Finance. The C
அக். 01, 2003
RBI appoints Banking Ombudsman at Mumbai
The Reserve Bank of India has appointed Shri N. Sadasivan as the Banking Ombudsman for the states of Maharashtra and Goa with effect from October 1, 2003. As Banking Ombudsman, Shri Sadasivan will have his office at Garment House, Dr. Annie Besant Road, Worli, Mumbai 400 018.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of author
The Reserve Bank of India has appointed Shri N. Sadasivan as the Banking Ombudsman for the states of Maharashtra and Goa with effect from October 1, 2003. As Banking Ombudsman, Shri Sadasivan will have his office at Garment House, Dr. Annie Besant Road, Worli, Mumbai 400 018.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of author
செப். 24, 2003
RBI Caution against Misrepresentation of its Registration
It has come to the notice of the Reserve Bank of India (RBI) that a financial company attempted to mislead the public through a misrepresentation of the power of attorney registered with the RBI as the RBI’s registration for conducting business.The RBI has clarified that its Public Debt Office (PDO) routinely registers documents, such as, resolutions and specimen signatures, certificates of change in name, power of attorney, etc., in its books to any holder of governm
It has come to the notice of the Reserve Bank of India (RBI) that a financial company attempted to mislead the public through a misrepresentation of the power of attorney registered with the RBI as the RBI’s registration for conducting business.The RBI has clarified that its Public Debt Office (PDO) routinely registers documents, such as, resolutions and specimen signatures, certificates of change in name, power of attorney, etc., in its books to any holder of governm
செப். 11, 2003
RBI appoints Banking Ombudsman at Thiruvananthapuram
The Reserve Bank of India has appointed Shri V. Krishnamurthy as the Banking Ombudsman for the state of Kerala and Union Territory of Lakshadweep with effect from September 11, 2003. As Banking Ombudsman, Shri Krishnamurthy will have his office at Reserve Bank of India Building, Bakery Junction, Thiruvananthapuram-695 033..The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances
The Reserve Bank of India has appointed Shri V. Krishnamurthy as the Banking Ombudsman for the state of Kerala and Union Territory of Lakshadweep with effect from September 11, 2003. As Banking Ombudsman, Shri Krishnamurthy will have his office at Reserve Bank of India Building, Bakery Junction, Thiruvananthapuram-695 033..The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances
ஆக. 06, 2003
RBI appoints Banking Ombudsman at Guwahati
The Reserve Bank of India has appointed Shri P. K. Datta as the Banking Ombudsman for the states of Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura with effect from August 1, 2003. As Banking Ombudsman, Shri Datta will have his office at Reserve Bank of India Building, Station Road, Pan Bazar, Guwahati-781 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal
The Reserve Bank of India has appointed Shri P. K. Datta as the Banking Ombudsman for the states of Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura with effect from August 1, 2003. As Banking Ombudsman, Shri Datta will have his office at Reserve Bank of India Building, Station Road, Pan Bazar, Guwahati-781 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal
ஜூன் 20, 2003
RBI appoints Banking Ombudsman at Patna
The Reserve Bank of India has appointed Shri P. S. Cheema as the Banking Ombudsman for the states of Bihar and Jharkhand with effect from June 16, 2003. As Banking Ombudsman, Shri Cheema will have his office at Biscomaun Towers, 2nd Floor, West Gandhi Maidan, Patna-800 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of authorit
The Reserve Bank of India has appointed Shri P. S. Cheema as the Banking Ombudsman for the states of Bihar and Jharkhand with effect from June 16, 2003. As Banking Ombudsman, Shri Cheema will have his office at Biscomaun Towers, 2nd Floor, West Gandhi Maidan, Patna-800 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of authorit
மே 23, 2003
RBI appoints Banking Ombudsman at Chandigarh
The Reserve Bank of India has appointed Shri S. Govindarajan as the Banking Ombudsman for the states of Himachal Pradesh, Punjab and Union Territory of Chandigarh with effect from May 22, 2003. As Banking Ombudsman, Shri Govindarajan will have his office at the Reserve Bank of India Building, New Office Building, Sector 17, Central Vista, Chandigarh-160017.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and
The Reserve Bank of India has appointed Shri S. Govindarajan as the Banking Ombudsman for the states of Himachal Pradesh, Punjab and Union Territory of Chandigarh with effect from May 22, 2003. As Banking Ombudsman, Shri Govindarajan will have his office at the Reserve Bank of India Building, New Office Building, Sector 17, Central Vista, Chandigarh-160017.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and
மார். 26, 2003
Banking Ombudsman Scheme 1995 - Highlights of its functioning so far
The Reserve Bank of India has published a report on review of the Banking Ombudsman Scheme 1995 for the period 1998-99 to 2001-02. According to this report, the number of complaints received during the periods 1999-2000, 2000-01 and 2001-02 stood at 4994, 5803 and 5907 respectively. Comparable figure for the year 1998-99 (April-March) was 6062. As compared to the complaints received during 1998-99, there is a decrease of 2.5 per cent during 2001-02. The maximum number
The Reserve Bank of India has published a report on review of the Banking Ombudsman Scheme 1995 for the period 1998-99 to 2001-02. According to this report, the number of complaints received during the periods 1999-2000, 2000-01 and 2001-02 stood at 4994, 5803 and 5907 respectively. Comparable figure for the year 1998-99 (April-March) was 6062. As compared to the complaints received during 1998-99, there is a decrease of 2.5 per cent during 2001-02. The maximum number
பிப். 15, 2003
RBI appoints Banking Ombudsman at Bhubaneshwar
The Reserve Bank of India has appointed Shri M. V. S. Chalapathi Rao as the Banking Ombudsman for the states of Orissa with effect from February 13, 2003. As Banking Ombudsman, Shri Chalapathi Rao will have his office at the Reserve Bank of India Building, Pt. Jawaharlal Nehru Marg, Bhubaneshwar-751 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking
The Reserve Bank of India has appointed Shri M. V. S. Chalapathi Rao as the Banking Ombudsman for the states of Orissa with effect from February 13, 2003. As Banking Ombudsman, Shri Chalapathi Rao will have his office at the Reserve Bank of India Building, Pt. Jawaharlal Nehru Marg, Bhubaneshwar-751 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking
பிப். 15, 2003
RBI appoints Banking Ombudsman at Guwahati
The Reserve Bank of India has appointed Shri H. W. T. Syiem as the Banking Ombudsman for the states of Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura with effect from February 13, 2003. As Banking Ombudsman, Shri Syiem will have his office at the Reserve Bank of India Building, Station Road, Guwahati-781 011.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal
The Reserve Bank of India has appointed Shri H. W. T. Syiem as the Banking Ombudsman for the states of Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura with effect from February 13, 2003. As Banking Ombudsman, Shri Syiem will have his office at the Reserve Bank of India Building, Station Road, Guwahati-781 011.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal
பிப். 03, 2003
RBI appoints Banking Ombudsman at Bhopal
The Reserve Bank of India has appointed Shri N. Gopalan as the Banking Ombudsman for the states of Madhya Pradesh and Chattisgarh with effect from February 1, 2003. As Banking Ombudsman, Shri Gopalan will have his office at the Reserve Bank of India Building, Hoshangabad Road, Bhopal-462 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. It
The Reserve Bank of India has appointed Shri N. Gopalan as the Banking Ombudsman for the states of Madhya Pradesh and Chattisgarh with effect from February 1, 2003. As Banking Ombudsman, Shri Gopalan will have his office at the Reserve Bank of India Building, Hoshangabad Road, Bhopal-462 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. It
பிப். 03, 2003
RBI appoints Banking Ombudsman at Jaipur
The Reserve Bank of India has appointed Shri S. L. Parmar as the Banking Ombudsman for the state of Rajasthan with effect from February 3, 2003. As Banking Ombudsman, Shri Parmar will have his office at the Reserve Bank of India Building, Tonk Road, Jaipur-302 004.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of authority and fun
The Reserve Bank of India has appointed Shri S. L. Parmar as the Banking Ombudsman for the state of Rajasthan with effect from February 3, 2003. As Banking Ombudsman, Shri Parmar will have his office at the Reserve Bank of India Building, Tonk Road, Jaipur-302 004.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of authority and fun
ஜன. 23, 2003
RBI appoints Banking Ombudsman at Kanpur
The Reserve Bank of India has appointed Shri D. T. Pai as the Banking Ombudsman for the states of Uttar Pradesh (excluding the district of Ghaziabad) and Uttaranchal with effect from January 21, 2003. As Banking Ombudsman, Shri Pai will have his office at the Reserve Bank of India Building, M. G. Road, Kanpur-208 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relati
The Reserve Bank of India has appointed Shri D. T. Pai as the Banking Ombudsman for the states of Uttar Pradesh (excluding the district of Ghaziabad) and Uttaranchal with effect from January 21, 2003. As Banking Ombudsman, Shri Pai will have his office at the Reserve Bank of India Building, M. G. Road, Kanpur-208 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relati
ஜன. 16, 2003
RBI appoints Banking Ombudsman at New Delhi
The Reserve Bank of India has appointed Shri M.P. Bezbaruah as the Banking Ombudsman for the states of Delhi, Haryana, Jammu and Kashmir and Ghaziabad district of Uttar Pradesh with effect from January 15, 2003. As Banking Ombudsman, Shri Bezbaruah will have his office at Jeevan Bharati Building, Cannaught Circus, New Delhi -110 011.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of g
The Reserve Bank of India has appointed Shri M.P. Bezbaruah as the Banking Ombudsman for the states of Delhi, Haryana, Jammu and Kashmir and Ghaziabad district of Uttar Pradesh with effect from January 15, 2003. As Banking Ombudsman, Shri Bezbaruah will have his office at Jeevan Bharati Building, Cannaught Circus, New Delhi -110 011.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of g
ஜன. 08, 2003
RBI appoints Banking Ombudsman for Karnataka
The Reserve Bank of India has appointed Shri S.K.Mukerji as the Banking Ombudsman for the state of Karnataka with effect from January 7, 2003. As Banking Ombudsman, Shri Mukherji will have his office at Reserve Bank of India Building, Nrupathunga Road, Bangalore-560 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of authority a
The Reserve Bank of India has appointed Shri S.K.Mukerji as the Banking Ombudsman for the state of Karnataka with effect from January 7, 2003. As Banking Ombudsman, Shri Mukherji will have his office at Reserve Bank of India Building, Nrupathunga Road, Bangalore-560 001.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of authority a
டிச. 27, 2002
RBI appoints Banking Ombudsman for Chennai
The Reserve Bank of India has appointed Shri S. Krishnamurthy as the Banking Ombudsman for the state of Tamil Nadu, Union Territories of Pondicherry, Andaman and Nikcobar Islands with effect from December 26, 2002. As Banking Ombudsman, Shri Krishnamurthy will have his office at Kuralagam Building, Esplanade, Chennai.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relati
The Reserve Bank of India has appointed Shri S. Krishnamurthy as the Banking Ombudsman for the state of Tamil Nadu, Union Territories of Pondicherry, Andaman and Nikcobar Islands with effect from December 26, 2002. As Banking Ombudsman, Shri Krishnamurthy will have his office at Kuralagam Building, Esplanade, Chennai.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relati
டிச. 21, 2002
RBI appoints Banking Ombudsman for Andhra Pradesh
The Reserve Bank of India has appointed Shri P R Gopala Rao as the Banking Ombudsman for the state of Andhra Pradesh with effect from December 19, 2002. As Banking Ombudsman, Shri Rao will have his office at the Reserve Bank of India, Hyderabad.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of authority and functions include redre
The Reserve Bank of India has appointed Shri P R Gopala Rao as the Banking Ombudsman for the state of Andhra Pradesh with effect from December 19, 2002. As Banking Ombudsman, Shri Rao will have his office at the Reserve Bank of India, Hyderabad.The Banking Ombudsman Scheme was introduced in June 1995 with a view to providing to the bank customers quick and low-cost redressal of grievances relating to banking services. Its scope of authority and functions include redre
டிச. 19, 2002
Working Group on Lenders' Liability Laws
The Government of India had constituted a Working Group to study Lenders' Liability Laws of other countries and their implications on the borrowers, lenders, regulators and other stakeholders and to make recommendations regarding legislative proposals suitable for Indian conditions. The Group submitted its report in October 2002. After considering the pros and cons of the issue, the Group has recommended that for the time being a Fair Practices Code may be framed by t
The Government of India had constituted a Working Group to study Lenders' Liability Laws of other countries and their implications on the borrowers, lenders, regulators and other stakeholders and to make recommendations regarding legislative proposals suitable for Indian conditions. The Group submitted its report in October 2002. After considering the pros and cons of the issue, the Group has recommended that for the time being a Fair Practices Code may be framed by t
ஜூன் 14, 2002
The Banking Ombudsman Scheme, 2002
After review of the Banking Ombudsman Scheme, 1995 the Reserve Bank of India has now decided to introduce the Banking Ombudsman Scheme, 2002 with wider coverage and enlarged authority/functions to the Ombudsman. The new scheme will come into effect from today i.e. June 14, 2002.The Banking Ombudsman Scheme, 1995 was formulated by the Reserve Bank of India to provide an expeditious redressal grievance mechanism to bank customers. The Banking Ombudsman Scheme which beca
After review of the Banking Ombudsman Scheme, 1995 the Reserve Bank of India has now decided to introduce the Banking Ombudsman Scheme, 2002 with wider coverage and enlarged authority/functions to the Ombudsman. The new scheme will come into effect from today i.e. June 14, 2002.The Banking Ombudsman Scheme, 1995 was formulated by the Reserve Bank of India to provide an expeditious redressal grievance mechanism to bank customers. The Banking Ombudsman Scheme which beca
செப். 19, 2001
New Banking Ombudsman at Thiruvananthapuram
The Reserve Bank of India has appointed Shri G. R. Sundaravadivel, as Banking Ombudsman at Thiruvananthapuram from September 10, 2001. Before taking over as Banking Ombudsman, Shri Sundaravadivel was the Executive Director of United Bank of India. As Banking Ombudsman, Shri Sundaravadivel would have his office at Reserve Bank of India Building, Thiruvananthapuram and his jurisdiction and authority would extend to complaints against branches and offices of banks locate
The Reserve Bank of India has appointed Shri G. R. Sundaravadivel, as Banking Ombudsman at Thiruvananthapuram from September 10, 2001. Before taking over as Banking Ombudsman, Shri Sundaravadivel was the Executive Director of United Bank of India. As Banking Ombudsman, Shri Sundaravadivel would have his office at Reserve Bank of India Building, Thiruvananthapuram and his jurisdiction and authority would extend to complaints against branches and offices of banks locate
ஆக. 29, 2001
New Banking Ombudsman at Bhubaneshwar
The Reserve Bank of India has appointed Shri S.B. Mishra, I.A.S. (Retd.) as Banking Ombudsman at Bhubaneshwar from August 21, 2001.As Banking Ombudsman, Shri Mishra would have his office at Reserve Bank of India Building, Bhubaneshwar and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Orissa.P.V. Sadanandan Asst. ManagerPress Release : 2001-02/244
The Reserve Bank of India has appointed Shri S.B. Mishra, I.A.S. (Retd.) as Banking Ombudsman at Bhubaneshwar from August 21, 2001.As Banking Ombudsman, Shri Mishra would have his office at Reserve Bank of India Building, Bhubaneshwar and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Orissa.P.V. Sadanandan Asst. ManagerPress Release : 2001-02/244
ஆக. 01, 2001
New Banking Ombudsman at Mumbai
The Reserve Bank of India has appointed Shri S. G. Kale, I.A.S. (Retd.) as Banking Ombudsman at Mumbai from August 1, 2001. As Banking Ombudsman, Shri Kale would have his office at Garment House, Dr. Annie Besant Road, Worli, Mumbai 400 018 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the States of Maharashtra and Goa.P.V. Sadanandan Asst. ManagerPress Release: 2001-02/132
The Reserve Bank of India has appointed Shri S. G. Kale, I.A.S. (Retd.) as Banking Ombudsman at Mumbai from August 1, 2001. As Banking Ombudsman, Shri Kale would have his office at Garment House, Dr. Annie Besant Road, Worli, Mumbai 400 018 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the States of Maharashtra and Goa.P.V. Sadanandan Asst. ManagerPress Release: 2001-02/132
ஜூன் 04, 2001
New Banking Ombudsman at Ahmedabad
The Reserve Bank of India has appointed Shri Prabhu Dayal, former Managing Director, State Bank of Saurashtra as Banking Ombudsman at Ahmedabad from June 1, 2001. As Banking Ombudsman, Shri Prabhu Dayal would have his office at Reserve Bank of India Building, La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Gujarat
The Reserve Bank of India has appointed Shri Prabhu Dayal, former Managing Director, State Bank of Saurashtra as Banking Ombudsman at Ahmedabad from June 1, 2001. As Banking Ombudsman, Shri Prabhu Dayal would have his office at Reserve Bank of India Building, La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Gujarat
மே 05, 2001
New Banking Ombudsman at Thiruvananthpuram
The Reserve Bank of India has appointed Shri G.P.Muniappan, former Executive Director, Reserve Bank of India as Banking Ombudsman at Thiruvananthpuram from April 26, 2001. As Banking Ombudsman, Shri G.P.Muniappan would have his office at Reserve Bank of India Building, Bakery Junction, Thiruvananthpuram-695033 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Kerala
The Reserve Bank of India has appointed Shri G.P.Muniappan, former Executive Director, Reserve Bank of India as Banking Ombudsman at Thiruvananthpuram from April 26, 2001. As Banking Ombudsman, Shri G.P.Muniappan would have his office at Reserve Bank of India Building, Bakery Junction, Thiruvananthpuram-695033 and his jurisdiction and authority would extend to complaints against branches and offices of banks located within the territorial limits of the State of Kerala
ஏப். 05, 2001
An Appeal
April 5, 2001To,All News OrganisationsDear Editor,Several motivated and mischievous reports have appeared in the newspapers involving the Reserve Bank of India in the recent past. Two recent instances are: a report in the Business Standard which alleged that the RBI tried to "accommodate" one particular broker through its clearing house procedures; and the other is today’s Economic Times Report alleging that the RBI has "called off" the investigation into the unusual
April 5, 2001To,All News OrganisationsDear Editor,Several motivated and mischievous reports have appeared in the newspapers involving the Reserve Bank of India in the recent past. Two recent instances are: a report in the Business Standard which alleged that the RBI tried to "accommodate" one particular broker through its clearing house procedures; and the other is today’s Economic Times Report alleging that the RBI has "called off" the investigation into the unusual
ஜன. 06, 2001
Aim at being the best: RBI Governor exhorts Indian Financial System
"We have the comparative advantage, we have the resources, we have the manpower and we also have the respect of the world to make our financial system the best in the world. But the task is not easy." Stating this Dr. Bimal Jalan, Governor, Reserve Bank of India appealed to the National Institute for Bank Management and the banking community to debate and come up with a blueprint for the future of the banking system in India in say, another 10-15 years. The Governor w
"We have the comparative advantage, we have the resources, we have the manpower and we also have the respect of the world to make our financial system the best in the world. But the task is not easy." Stating this Dr. Bimal Jalan, Governor, Reserve Bank of India appealed to the National Institute for Bank Management and the banking community to debate and come up with a blueprint for the future of the banking system in India in say, another 10-15 years. The Governor w
டிச. 16, 2000
New Banking Ombudsman for Calcutta
Shri Dipak Rudra has been appointed as Banking Ombudsman at Calcutta with effect from December 15, 2000. The Ombudsman will be functioning from the RBI Building (9th floor), 15, Netaji Subhas Road, Calcutta-700 001 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the state of West Bengal and Sikkim. The Reserve Bank of India had, in 1995 announced the Banking Ombudsman Scheme to pr
Shri Dipak Rudra has been appointed as Banking Ombudsman at Calcutta with effect from December 15, 2000. The Ombudsman will be functioning from the RBI Building (9th floor), 15, Netaji Subhas Road, Calcutta-700 001 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the state of West Bengal and Sikkim. The Reserve Bank of India had, in 1995 announced the Banking Ombudsman Scheme to pr
டிச. 06, 2000
New Banking Ombudsman for Chennai
Shri N. Raghavan has been appointed as Banking Ombudsman at Chennai with effect from November 22, 2000. The Ombudsman will be functioning from the Challa Mall, 8th floor, 11/11A, Sir Thyagaraja Road, T. Nagar, Chennai-600017 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the state of Tamilnadu and the union territories of Pondichery and Andaman & Nicobar Islands. The Reserve
Shri N. Raghavan has been appointed as Banking Ombudsman at Chennai with effect from November 22, 2000. The Ombudsman will be functioning from the Challa Mall, 8th floor, 11/11A, Sir Thyagaraja Road, T. Nagar, Chennai-600017 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the state of Tamilnadu and the union territories of Pondichery and Andaman & Nicobar Islands. The Reserve
டிச. 04, 2000
New Banking Ombudsman for Guwahati
Shri G. P. Barua has been appointed as Banking Ombudsman at Guwahati with effect from December 1, 2000. The Ombudsman will be functioning from the Reserve Bank of India building, Station Road, Guwahati-781 001 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the states of Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Triputa. The Reserve Bank of India had, in
Shri G. P. Barua has been appointed as Banking Ombudsman at Guwahati with effect from December 1, 2000. The Ombudsman will be functioning from the Reserve Bank of India building, Station Road, Guwahati-781 001 and his jurisdiction and authority shall extend to complaints against branches/offices of banks located within the territorial limits of the states of Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Triputa. The Reserve Bank of India had, in
ஏப். 28, 2000
Public can exchange soiled notes with any branch of any public sector bank
The Reserve Bank of India has advised that members of public can exchange soiled and mutilated notes with any branch of any public sector banks. The Reserve Bank of India has stated that it has authorised all the branches of public sector banks, as also certain private sector banks maintaining currency chests to accept and exchange all types of soiled/mutilated notes which are payable under the Reserve Bank of India (Note Refund) Rules. The bank branches will pay the
The Reserve Bank of India has advised that members of public can exchange soiled and mutilated notes with any branch of any public sector banks. The Reserve Bank of India has stated that it has authorised all the branches of public sector banks, as also certain private sector banks maintaining currency chests to accept and exchange all types of soiled/mutilated notes which are payable under the Reserve Bank of India (Note Refund) Rules. The bank branches will pay the
பிப். 01, 1999
New Banking Ombudsmen appointed at Tiruvanthapuram, Jaipur and Chandigarh
The Reserve Bank of India has appointed three new Banking Ombudsmen with effect from February 1, 1999 - S/Shri C. Harikumar, former Executive Director of the Reserve Bank of India, Dr. M.C. Bhandari, former Executive Director of the National Bank for Agriculture and Rural Development and Shri S.A. Rahman, former Banking Ombudsman, Tiruvanthapuram.As Banking Ombudsman the appointees will have jurisdiction and authority over complaints against branches and offices of ba
The Reserve Bank of India has appointed three new Banking Ombudsmen with effect from February 1, 1999 - S/Shri C. Harikumar, former Executive Director of the Reserve Bank of India, Dr. M.C. Bhandari, former Executive Director of the National Bank for Agriculture and Rural Development and Shri S.A. Rahman, former Banking Ombudsman, Tiruvanthapuram.As Banking Ombudsman the appointees will have jurisdiction and authority over complaints against branches and offices of ba
நவ. 02, 1998
New Banking Ombudsman at Hyderabad and Bangalore
The Reserve Bank of India has appointed Shri S. A. Hussain, former Executive Director, Reserve Bank of India as Banking Ombudsman at Hyderabad with effect from November 2, 1998. Shri R. K. Ragala, the earlier Banking Ombudsman, has completed his tenure as Banking Ombudsman from the close of business on October 31, 1998. As Banking Ombudsman, Shri Hussain would have his office at Reserve Bank of India Building, 6-1-56, Secretariat Road, Saifabad, Hyderabad-500 004 and
The Reserve Bank of India has appointed Shri S. A. Hussain, former Executive Director, Reserve Bank of India as Banking Ombudsman at Hyderabad with effect from November 2, 1998. Shri R. K. Ragala, the earlier Banking Ombudsman, has completed his tenure as Banking Ombudsman from the close of business on October 31, 1998. As Banking Ombudsman, Shri Hussain would have his office at Reserve Bank of India Building, 6-1-56, Secretariat Road, Saifabad, Hyderabad-500 004 and
செப். 21, 1998
Bank branches to undertake banking transactions for two hours on half-yearly closing day
The Reserve Bank of India has directed all commercial banks, including Regional Rural Banks to keep their branches open for customers/public for two hours on the day declared as Half-yearly Closing Day. Normally, banks are closed for public dealings on September 30 for their half-yearly closing of accounts. However, this year, the day for banks' half-yearly closing of accounts falls on different dates between September 26 and September 30 due to holidays declared by d
The Reserve Bank of India has directed all commercial banks, including Regional Rural Banks to keep their branches open for customers/public for two hours on the day declared as Half-yearly Closing Day. Normally, banks are closed for public dealings on September 30 for their half-yearly closing of accounts. However, this year, the day for banks' half-yearly closing of accounts falls on different dates between September 26 and September 30 due to holidays declared by d
ஏப். 03, 1998
Bank branches and RBI will work on Saturday and Sunday , April 11 and 12, 1998
The Reserve Bank of India has advised all banks including commercial banks, regional rural banks and primary co-operative banks to keep their branches open for the full day on Sunday, April 12, 1998. This will be in addition to the advice of the Reserve Bank asking banks to keep their branches open for full day on Saturday, April 11, 1998. The Reserve Bank will also keep open all its department having public contact on both. The departments having public contact in th
The Reserve Bank of India has advised all banks including commercial banks, regional rural banks and primary co-operative banks to keep their branches open for the full day on Sunday, April 12, 1998. This will be in addition to the advice of the Reserve Bank asking banks to keep their branches open for full day on Saturday, April 11, 1998. The Reserve Bank will also keep open all its department having public contact on both. The departments having public contact in th
மே 05, 1997
Banking Ombudsman for the States of West Bengal and Sikkim
The Reserve Bank of India has appointed Shri S.L.Bose, IAS (Retd.), formerly Member, Board of Revenue and Secretary, Land Reforms, Government of West Bengal, as the Banking Ombudsman for the States of West Bengal and Sikkim, with effect from May 12, 1997. Shri Bose will be based at the Reserve Bank of India, 15, Netaji Subhas Road, Calcutta 700 001. It may be recalled that the Banking Ombudsman Scheme, 1995 was introduced by the Reserve Bank in June 1995. The Scheme,
The Reserve Bank of India has appointed Shri S.L.Bose, IAS (Retd.), formerly Member, Board of Revenue and Secretary, Land Reforms, Government of West Bengal, as the Banking Ombudsman for the States of West Bengal and Sikkim, with effect from May 12, 1997. Shri Bose will be based at the Reserve Bank of India, 15, Netaji Subhas Road, Calcutta 700 001. It may be recalled that the Banking Ombudsman Scheme, 1995 was introduced by the Reserve Bank in June 1995. The Scheme,
மே 05, 1997
Banking Ombudsman for the States of West Bengal and Sikkim
To facilitate Indian overseas investment in Nepal in Indian Rupees, Government of India, Ministry of Commerce have announced certain relaxations in the existing norms vide their notification issued on March 26, 1997. The relaxations are: Proposals for Indian Rupee investments in Nepal not exceeding Rs.25 crore will now be considered by the Reserve Bank of India under the Fast Track Route. Such proposals will be considered without any linkage to export/foreign exchange
To facilitate Indian overseas investment in Nepal in Indian Rupees, Government of India, Ministry of Commerce have announced certain relaxations in the existing norms vide their notification issued on March 26, 1997. The relaxations are: Proposals for Indian Rupee investments in Nepal not exceeding Rs.25 crore will now be considered by the Reserve Bank of India under the Fast Track Route. Such proposals will be considered without any linkage to export/foreign exchange
இந்திய ரிசர்வ் வங்கி மொபைல் செயலியை நிறுவுங்கள் மற்றும் சமீபத்திய செய்திகளுக்கான விரைவான அணுகலை பெறுங்கள்!
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