Consumer Education and Protection

Foreign Exchange Management (Deposit) Regulations, 2000 - Credit to Non Resident (External) Rupee Accounts

RBI/2007-2008/343A. P. (DIR Series) Circular No.@@NBSP@@45May 30,@@NBSP@@ 2008To,All Category – I Authorised Dealer banks and Authorised BanksMadam / Sir,Foreign Exchange Management (Deposit) Regulations, 2000 –Credit to Non Resident (External) Rupee AccountsAttention of Authorised Dealer Category - I (AD Category – I) banks is invited to paragraph 3 of Schedule I to the Foreign Exchange Management (Deposit) Regulations, 2000 [Notification No. FEMA 5/2000-RB dated May

RBI/2007-2008/343A. P. (DIR Series) Circular No.@@NBSP@@45May 30,@@NBSP@@ 2008To,All Category – I Authorised Dealer banks and Authorised BanksMadam / Sir,Foreign Exchange Management (Deposit) Regulations, 2000 –Credit to Non Resident (External) Rupee AccountsAttention of Authorised Dealer Category - I (AD Category – I) banks is invited to paragraph 3 of Schedule I to the Foreign Exchange Management (Deposit) Regulations, 2000 [Notification No. FEMA 5/2000-RB dated May

Foreign Exchange Management (Deposit) Regulations, 2000 - Credit to Non Resident (External) Rupee Accounts

Claims secured by residential property - Change in limits for risk weights

RBI/2007–08/320 DBOD.No.BP.BC. 83/21.06.001/2007-08 May 14, 2008 The Chairman and Chief Executive Officer All Commercial Banks (excluding Local Area Banks and Regional Rural Banks) Dear Sir, Claims secured by residential property – Change in limits for risk weights Please refer to the paragraph 5.10 of our circular DBDO.No.BP.BC.90/20.06.001/ 2006-07 dated April 27, 2007 on ‘Guidelines for implementation of the New Capital Adequacy Framework’, and also items Nos. [(A)

RBI/2007–08/320 DBOD.No.BP.BC. 83/21.06.001/2007-08 May 14, 2008 The Chairman and Chief Executive Officer All Commercial Banks (excluding Local Area Banks and Regional Rural Banks) Dear Sir, Claims secured by residential property – Change in limits for risk weights Please refer to the paragraph 5.10 of our circular DBDO.No.BP.BC.90/20.06.001/ 2006-07 dated April 27, 2007 on ‘Guidelines for implementation of the New Capital Adequacy Framework’, and also items Nos. [(A)

Claims secured by residential property - Change in limits for risk weights

Settlement of claims in respect of missing persons

RBI/2007-08/319 RPCD.CO.RF.BC.No.70/07.38.01/2007-08 May14, 2008 All State and District Central Co-operative Banks Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section

RBI/2007-08/319 RPCD.CO.RF.BC.No.70/07.38.01/2007-08 May14, 2008 All State and District Central Co-operative Banks Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section

Settlement of claims in respect of missing persons

StCBs/DCCBs - Customer Charges for use of ATMs for Cash Withdrawal/Balance Enquiry

RBI/2007-2008/318 RPCD.CO.RF.BC.No. 69 / 07.06.00 / 2007-08 May 13, 2008 23 Vaishakha, Saka 1930 To All State and Central Co-operative Banks Dear Sir, Customer charges for use of ATMs for cash withdrawal and balance enquiry Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for customers, their ma

RBI/2007-2008/318 RPCD.CO.RF.BC.No. 69 / 07.06.00 / 2007-08 May 13, 2008 23 Vaishakha, Saka 1930 To All State and Central Co-operative Banks Dear Sir, Customer charges for use of ATMs for cash withdrawal and balance enquiry Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for customers, their ma

StCBs/DCCBs - Customer Charges for use of ATMs for Cash Withdrawal/Balance Enquiry

Settlement of claims in respect of missing persons

RBI/2007-08/308 DBOD.No.Leg. BC.80 /09.07.005/2007-08 May 2, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section 1

RBI/2007-08/308 DBOD.No.Leg. BC.80 /09.07.005/2007-08 May 2, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section 1

Settlement of claims in respect of missing persons

Grievance Redressal Mechanism in banks

RBI/2007-08/309 DBOD.No.Leg BC.81/09.07.005/2007-08 May 2, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir , Grievance Redressal Mechanism in banks Please refer to our Circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 wherein instructions were issued to banks regarding analysis and disclosure of complaints. In this connection, it may be mentioned that a proper analysis and disclosure of complaints would be possible only if there is

RBI/2007-08/309 DBOD.No.Leg BC.81/09.07.005/2007-08 May 2, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir , Grievance Redressal Mechanism in banks Please refer to our Circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 wherein instructions were issued to banks regarding analysis and disclosure of complaints. In this connection, it may be mentioned that a proper analysis and disclosure of complaints would be possible only if there is

Grievance Redressal Mechanism in banks

Recovery Agents engaged by Banks

RBI/2007-2008/296DBOD.No.Leg.BC.75 /09.07.005/2007-08April 24, 2008All Scheduled Commercial Banks(Excluding RRBs)Dear Sir, Mid-Term Review of the Annual Policy for the year 2007- 08 –Recovery Agents engaged by banks Please refer to the paragraph 172 and 173 of the mid-term review of the Annual Policy for the year 2007-08, a copy of which is enclosed. In view of the rise in the number of disputes and litigations against banks for engaging recovery agents in the recent

RBI/2007-2008/296DBOD.No.Leg.BC.75 /09.07.005/2007-08April 24, 2008All Scheduled Commercial Banks(Excluding RRBs)Dear Sir, Mid-Term Review of the Annual Policy for the year 2007- 08 –Recovery Agents engaged by banks Please refer to the paragraph 172 and 173 of the mid-term review of the Annual Policy for the year 2007-08, a copy of which is enclosed. In view of the rise in the number of disputes and litigations against banks for engaging recovery agents in the recent

Recovery Agents engaged by Banks

UCBs - Cheque Collection Policy

RBI/2007-2008/281UBD (PCB) BPD Cir No 40/ 09.39.000/ 2007-08April 15, 2008 ToThe Chief Executive Officers ofAll Scheduled Primary (Urban) Co-operative banks Dear Sir, Committee on Procedures and Performance Audit on Public Services (CPPAPS)- Formulating policy for (i) Immediate Credit of local / outstation cheques (ii) Time Frame for Collection of local / outstation cheques and (iii) Interest Payment for delayed collectionAs you are aware, Reserve Bank has been issuin

RBI/2007-2008/281UBD (PCB) BPD Cir No 40/ 09.39.000/ 2007-08April 15, 2008 ToThe Chief Executive Officers ofAll Scheduled Primary (Urban) Co-operative banks Dear Sir, Committee on Procedures and Performance Audit on Public Services (CPPAPS)- Formulating policy for (i) Immediate Credit of local / outstation cheques (ii) Time Frame for Collection of local / outstation cheques and (iii) Interest Payment for delayed collectionAs you are aware, Reserve Bank has been issuin

UCBs - Cheque Collection Policy

Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008

RBI/2007-08/280 DGBA.GAD. No. H. 10875 / 42.01.038 /2007-08 April 10, 2008 The Chairman & Managing Director/Managing Director State Bank of India and its Associates/ All Nationalised banks/ Axis Bank Ltd/ HDFC Bank Ltd/ ICICI Bank Ltd/ IDBI Ltd/ J&K Bank Ltd. Dear Sir, Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008 As you are aware, the Central Board of Direct Taxes vide their Notification No. 34/2008 dated 13-3-2008 (co

RBI/2007-08/280 DGBA.GAD. No. H. 10875 / 42.01.038 /2007-08 April 10, 2008 The Chairman & Managing Director/Managing Director State Bank of India and its Associates/ All Nationalised banks/ Axis Bank Ltd/ HDFC Bank Ltd/ ICICI Bank Ltd/ IDBI Ltd/ J&K Bank Ltd. Dear Sir, Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008 As you are aware, the Central Board of Direct Taxes vide their Notification No. 34/2008 dated 13-3-2008 (co

Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008

Customer charges for use of ATMs for cash withdrawal and balance enquiry

RBI/2007-2008/260 DPSS No.1405 / 02.10.02 / 2007-2008 March 10, 2008 The Chairman / Chief Executive Officer (All Scheduled commercial banks including RRBs) Dear Sir Customer charges for use of ATMs for cash withdrawal and balance enquiry 1. Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for cu

RBI/2007-2008/260 DPSS No.1405 / 02.10.02 / 2007-2008 March 10, 2008 The Chairman / Chief Executive Officer (All Scheduled commercial banks including RRBs) Dear Sir Customer charges for use of ATMs for cash withdrawal and balance enquiry 1. Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for cu

Customer charges for use of ATMs for cash withdrawal and balance enquiry